We were a customer of one of the larger HVAC services in town for over 25 years and noticed a dramatic downgrade in customer service after they changed to a prepaid subscription for maintenance services and started putting technicians on commission. We changed to Economy Air Conditioning after receiving a high recommendation for their services from a colleague. We were not disappointed. Their technician, who had all the proper equipment unlike the previous company, did a thorough checkup of our heat pump, and explained every step of the way. He did not once complain that we need a new heat pump, unlike the competitor who apparently has their technicians on a commission. We are very happy with changing our business to Economy and highly recommend them as well. Avoid prepaid HVAC maintenance plans and commissioned technicians to avoid seriously degraded levels of service and unecessary replacements of HVAC equipment.
Suzanne Laramore
Aug 2024
Wonderful people to deal with. My hot water heater busted last night. Because it didn’t have a cut off switch i had to shut off the water. I figured I’d be w/o water all weekend. I called first thing this morning and they were at my house by 1:00. It didn’t take them long before I had water again. They were just that good after hurricane Michael. My whole family uses them. I highly recommend them.
wesley hatcher
Sep 2023
Very knowledgeable highly recommended!Service: A/C system repair
Sheila Porter
Aug 2023
Love the Economy AC Team for both their AC and plumbing services! Professional and always fix any issues. And Ms Beverly is wonderful!
TRACY MORDIS
Jul 2023
We’ve used this company several times over the years. They’ve always come through for us and are very professional.Service: A/C system repair
S D
Mar 2023
I just wanted to leave my review because to many folks complain but never give kudos. Beverly was super sweet and attentive and the technician was top notch. They came right out to troubleshoot and once they located the issue, immediately got the part ordered and in. They were here exactly as promised and did an excellent job.Services: A/C system maintenance
Linda Thompson
Mar 2023
I used them when I was adding square footage to my home. If I could rate them a minus 100 I would. They have caused untold damage to my home and we continue to have problems. Yesterday, 11-18-2022, our commode upstairs (which they installed ) new part of house leaked again through to the room underneath. This is the second time I have had this done. Had to call Fire & Water Restoration again. The pipes are installed wrong and the waste stops up and causes all the damage. All of the outside light fixtures have to be taken down because they installed plastic boxes instead of metal boxes; plastic boxes have crumbled causing them to fall along with light fixture. The same inside. Almost every light fixture they installed has dropped out of ceiling. I could go on and on about their horrible work. If I can help just one person that reads this review then I will be happy. The emotional and physical pain it has caused my family is incomprehensible. Maybe Mr. Courier has hired better people than he had when he serviced our home; I sincerely hope so. Mr. Courier has not once called us or offered to fix anything and I doubt he ever will. I had a neighbor comment that he couldn't imagine someone doing this kind of work; the flooding we had (earlier post) and the electrical situation along with constant plumbing disasters is unforgiveable.Services: Installation
Ron Stephens
Mar 2023
Bobby came out and was very honest and friendly. Also had me going again in about 10 minutes. I am very happy
Steve File
We were a customer of one of the larger HVAC services in town for over 25 years and noticed a dramatic downgrade in customer service after they changed to a prepaid subscription for maintenance services and started putting technicians on commission. We changed to Economy Air Conditioning after receiving a high recommendation for their services from a colleague. We were not disappointed. Their technician, who had all the proper equipment unlike the previous company, did a thorough checkup of our heat pump, and explained every step of the way. He did not once complain that we need a new heat pump, unlike the competitor who apparently has their technicians on a commission. We are very happy with changing our business to Economy and highly recommend them as well. Avoid prepaid HVAC maintenance plans and commissioned technicians to avoid seriously degraded levels of service and unecessary replacements of HVAC equipment.
Suzanne Laramore
Wonderful people to deal with. My hot water heater busted last night. Because it didn’t have a cut off switch i had to shut off the water. I figured I’d be w/o water all weekend. I called first thing this morning and they were at my house by 1:00. It didn’t take them long before I had water again. They were just that good after hurricane Michael. My whole family uses them. I highly recommend them.
wesley hatcher
Very knowledgeable highly recommended!Service: A/C system repair
Sheila Porter
Love the Economy AC Team for both their AC and plumbing services! Professional and always fix any issues. And Ms Beverly is wonderful!
TRACY MORDIS
We’ve used this company several times over the years. They’ve always come through for us and are very professional.Service: A/C system repair
S D
I just wanted to leave my review because to many folks complain but never give kudos. Beverly was super sweet and attentive and the technician was top notch. They came right out to troubleshoot and once they located the issue, immediately got the part ordered and in. They were here exactly as promised and did an excellent job.Services: A/C system maintenance
Linda Thompson
I used them when I was adding square footage to my home. If I could rate them a minus 100 I would. They have caused untold damage to my home and we continue to have problems. Yesterday, 11-18-2022, our commode upstairs (which they installed ) new part of house leaked again through to the room underneath. This is the second time I have had this done. Had to call Fire & Water Restoration again. The pipes are installed wrong and the waste stops up and causes all the damage. All of the outside light fixtures have to be taken down because they installed plastic boxes instead of metal boxes; plastic boxes have crumbled causing them to fall along with light fixture. The same inside. Almost every light fixture they installed has dropped out of ceiling. I could go on and on about their horrible work. If I can help just one person that reads this review then I will be happy. The emotional and physical pain it has caused my family is incomprehensible. Maybe Mr. Courier has hired better people than he had when he serviced our home; I sincerely hope so. Mr. Courier has not once called us or offered to fix anything and I doubt he ever will. I had a neighbor comment that he couldn't imagine someone doing this kind of work; the flooding we had (earlier post) and the electrical situation along with constant plumbing disasters is unforgiveable.Services: Installation
Ron Stephens
Bobby came out and was very honest and friendly. Also had me going again in about 10 minutes. I am very happy
Jon D
Great team
Chanley Carter
Very good