Eye Physicians of Central Florida - Maitland

Jan 2024

2 stars because the doctors were very good, but the front office is another matter. I was told that I need a Yag surgery procedure for debris on my artificial lens. the surgical coordinator was very friendly and helpful at first, but then my insurance gave her a hard time when she called to verify benefits. I spent hours on the phone with the insurance to sort this out since the coordinator would not accept the information from me. I called the office and gave them a reference number and asked them to call the insurance back, but this wasn't done. I then called the insurance again and got the rep to call the surgical coordinator directly. She said the coordinator was very rude to her, but she sent her all of the required documents. In spite of that and repeated phone calls on my part, I never heard back and was unable to schedule the procedure. I can't recommend a practice that treats patients like that. The problems with the insurance were not my fault and not under my control.

Dec 2023

I am so impressed with the care my daughter received at EPCF. Dr. Gold was phenomenal and made the visit fun for my child. He explained everything very well to us. The wait was minimal. The scrubs were great and reception was also so friendly. I'm so thankful I found this place.

Jul 2023

Dr. Kris-Ann Humphrey is the absolute best. I had a burning eye problem for almost a year which she corrected with Bleb Revision Surgery. I highly, highly recommend Dr. Humphrey for Cataract Surgery and Glaucoma issues. She is the BEST !!