KUSTOM US took care of water damage to my house while I was working overseas. Cheryl O'Toole (Program Coordinator) and John Floyd (Project Manager) did an excellent job of communicating the damage, repair plan, and the repair status. My insurance company, USAA, recommenced KUSTOM US. I am glad USAA recommended KUSTOM US.
May 2025
I recently had Cindy and her crew out, to install a vapor barrier and insulation in my crawl space, and remit and cleaning of the inside. I was beyond pleased at the level of determination these guys went through to find, not only one major leak, but TWO! When they located the first leak, I had a plumber come out to repair the job. Apparently it was a bigger job than he could handle. A few days later, they discovered another leak and I called a second plumber out, who also could not find it, or fix it. These guys were persistent and took the time to do a job that wasn't even technically their job to handle. Jose, Jose (there's two) and Christopher... read full review
January 2025
Whether you're dealing with a fire, storm damage, water issues or mold, Kustom is the best when it comes to disaster restoration and emergency clean up. Kimberly Haas is extremely knowledgeable and provides elite customer service.
KUSTOM US took care of water damage to my house while I was working overseas. Cheryl O'Toole (Program Coordinator) and John Floyd (Project Manager) did an excellent job of communicating the damage, repair plan, and the repair status. My insurance company, USAA, recommenced KUSTOM US. I am glad USAA recommended KUSTOM US.
I recently had Cindy and her crew out, to install a vapor barrier and insulation in my crawl space, and remit and cleaning of the inside. I was beyond pleased at the level of determination these guys went through to find, not only one major leak, but TWO! When they located the first leak, I had a plumber come out to repair the job. Apparently it was a bigger job than he could handle. A few days later, they discovered another leak and I called a second plumber out, who also could not find it, or fix it.
These guys were persistent and took the time to do a job that wasn't even technically their job to handle. Jose, Jose (there's two) and Christopher... read full review
Whether you're dealing with a fire, storm damage, water issues or mold, Kustom is the best when it comes to disaster restoration and emergency clean up. Kimberly Haas is extremely knowledgeable and provides elite customer service.