Kustom Disaster Restoration

Kustom Disaster Restoration is a company that provides 24/7 property restoration services for damage caused by water, fire, or other disasters. They have been in operation since 1968 and are licensed, bonded, and insured. All employees undergo background checks and receive ongoing training in trade, safety, and customer service. Customers have praised the professionalism and responsiveness of the team at Kustom Disaster Restoration. Specifically, the project managers Gilberto and Nuria have been highlighted for their excellent communication, attentiveness, and ability to handle difficult situations with ease. They have been described as making sure repairs are done quickly and correctly, and going above and beyond to ensure customer satisfaction. One customer had two back-to-back water claims in their house and Kustom Disaster Restoration was the preferred vendor chosen by their insurance company. The customer described the experience as working out fantastically, with Nuria doing everything with them and handling the chaos spectacularly. Overall, customers have had positive experiences with Kustom Disaster Restoration and recommend their services. Recently, the team demonstrated great persistence and dedication. Cindy and her crew worked for weeks to install a vapor barrier and insulation in a crawl space, and to clean the inside of the house. They went beyond their normal duties by searching for two major leaks—finding and helping to repair them with the help of plumbers, despite the leaks being difficult to locate and fix. Customers appreciated the constant communication, updates, and photos provided by Cindy. The crew’s hard work in restoring the house after a tough job was highly valued. Kustom Disaster Restoration is known for handling fire, storm, water damage, or mold issues effectively. Kimberly Haas is recognized for her expertise and high-quality customer service. Project manager Michael Sheehan took personal care of a water damage repair in a living room, drilling weep holes to stop water intrusion and working with drywall specialists to make the space look perfect again. Customers have noted that Michael was the first to truly believe and understand how the water entered the home, and his professional approach helped resolve the problem completely. Overall, the company’s team demonstrates dedication and skill, making it a trusted choice for disaster restoration and emergency cleanup.