About Automotive One

Automotive One, Inc. is a trustworthy automotive repair service known for its experienced, ASE-certified technicians. The team is committed to meeting customer needs, offering both full repair and maintenance services. Customers praise the business for its professionalism, honesty, and quality of work. One customer saved significantly on repairs for a steering issue compared to a local dealership and was very satisfied with the outcome. Another customer appreciated the thorough explanations and excellent advice provided by the staff. Additionally, a client valued the prompt service and accurate pricing for a trailer hitch installation, which was completed in under an hour. Recent reviews highlight the high level of customer service, with staff like Leon providing clear communication and fair pricing. Customers also commend the honesty of the technicians, who often suggest only necessary repairs and explain their reasoning. Overall, Automotive One is highly recommended for non-warranty repairs, general automotive services, and trustworthy advice.

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Reviews for Automotive One

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Jan 2025
I typically am the only one who works on my vehicles anymore since it's becoming more and more difficult to find a reliable and trustworthy shop. However this recent job was bigger than what I had the time or tools for and I couldn't be happier with the service I received here. I brought in my Silverado to have the hydraulic lifters deleted due to a failed lifter. I had suspicions of other issues but were assured by other mechanics that they didn't exist. I only spoke Leon personally who has impeccable customer service and knowledge. He was able to give me the best price around and clearly had the knowledge necessary for the job. It took a little longer to get the vehicle into a bay than expected and while most shops wouldn't bother Leon called and maintained communication throughout the entire job which is such a small thing that goes such a long way. The delay was perfectly understandable, I know personally no job ever goes as smooth as you expect. After the initial tear down Leon reached out again to let me know that my suspicions were correct and a few other things needed to be replaced or at the very least were worth doing while it was tore down and about at that time anyway. Leon was able to get me a fair price on parts and replace everything I was looking at getting done anyway. Leon was even honest enough to talk me out of a more expensive replacement other shops had told me was necessary and provide me the education why it wouldn't be worth it. Trucks been running great for about a month now. Absolutely no complaints. Can't thank these guys enough for all the work and actually being good to the customer. I recommend these guys to everybody I know now.
Nov 2024
Top notch customer service! Todd answered the phone a minute before closing and was still kind enough to give me in depth information and answer all my questions. He was very courteous and knowledgeable. I didn't get any work done by them yet, but the great customer service Todd displayed is definitely enough to make me give their shop a try when I'm in Longwood.
Oct 2024
I recommend Automotive One in Longwood, Florida for all your automotive repairs. Todd, Leon, Karl, and all the mechanics are the best! I have used Automptive One for several years and have never been happier. What ever the repair that is needed, this is the shop to go to. They are fair, honest, and trustworthy! They are the best!