About Schweiger Dermatology Group - Leesburg
Schweiger Dermatology Group is a well-regarded practice known for its professional and caring staff. Patients appreciate the quick appointment availability, with some able to get next-day visits for urgent issues. Dr. Torres, who has been a trusted dermatologist for over 25 years, is praised for his kindness, thoroughness, and ability to involve patients in their treatment plans. The staff is described as patient and knowledgeable, answering all questions with care. Even after being acquired by a larger group, the quality of care remains high, making it a recommended choice for dermatological needs.
I rarely leave reviews, but our repeated experiences here warrant one for the 310 Madison Ave Morristown office location. I know others may have had good experiences here, and I’m genuinely glad if that has been the case. Unfortunately, our family’s experience has been very different. We will not be back. 1. During my son’s appointment, the physician stood in the doorway for roughly two minutes, did a quick look-over, made no eye contact, and offered minimal engagement. It was an extremely poor doctor–patient interaction. 2. That same doctor later resigned. When my son needed a prescription refill only three months later, we were told he had to come back and establish care with a brand-new provider even though he was away at college. This turned into multiple back-and-forth calls until I escalated the issue and someone finally helped. 3. On 1/28 my daughter had a scheduled appointment, and due to my work call running over we arrived 16 minutes late. We were told to wait while the receptionist checked with the provider. After waiting 15–20 minutes, we were told the provider refused to see us. The interaction was passive-aggressive, dismissive, and no attempt was made to reschedule or assist in any way. Policies are one thing, but courtesy, communication, and basic patient support were completely lacking. Very poor office management overall.