Hand & Stone Massage and Facial Spa

Hand and Stone Massage and Facial Spa in Lakeland, FL, offers a tranquil environment for relaxation and pampering. The spa provides various services, including massages and facials, with a focus on making these treatments accessible through affordable rates and membership options. Guests can choose to enhance their experience with upgrades such as hot stones and also enjoy hair removal services. The staff is friendly and accommodating, with many clients praising their massage therapists for excellent service. One therapist, Tabitha, is described as a gem who creates a peaceful experience, especially after a tough week. While many customers enjoy their visits and appreciate the convenience of online booking, some have raised concerns about the cancellation policy. A customer expressed frustration over being charged during the cancellation process, feeling misled about membership terms. Despite these concerns, the overall sentiment highlights the quality of service and the inviting atmosphere. Hand and Stone is open seven days a week, welcoming walk-ins and appointments, making it easy for clients to indulge in the soothing treatments they deserve. Gift cards are also available for those wishing to treat friends or loved ones. Customers frequently praise staff like Luis for their kindness, knowledge, and ability to help with issues such as hip pain, often noting that their massages are among the best they’ve had.