Hand and Stone Massage and Facial Spa in Lakeland, FL, offers a tranquil environment for relaxation and pampering. The spa provides various services, including massages and facials, with a focus on making these treatments accessible through affordable rates and membership options. Guests can choose to enhance their experience with upgrades such as hot stones and also enjoy hair removal services. The staff is friendly and accommodating, with many clients praising their massage therapists for excellent service. One therapist, Tabitha, is described as a gem who creates a peaceful experience, especially after a tough week.
While many customers enjoy their visits and appreciate the convenience of online booking, some have raised concerns about the cancellation policy. A customer expressed frustration over being charged during the cancellation process, feeling misled about membership terms. Despite these concerns, the overall sentiment highlights the quality of service and the inviting atmosphere. Hand and Stone is open seven days a week, welcoming walk-ins and appointments, making it easy for clients to indulge in the soothing treatments they deserve. Gift cards are also available for those wishing to treat friends or loved ones. Customers frequently praise staff like Luis for their kindness, knowledge, and ability to help with issues such as hip pain, often noting that their massages are among the best they’ve had.
Merissa is amazing!! She does such a fantastic job every time. Always accommodating, polite, and very sweet whenever I get my massages done with her. I work in a hospital setting, so I have lots of “everywhere” pain. She got those knots GOOD. I almost want to gatekeep her lol🤣 but she deserves the praise!
Front desk staff is always nice and attentive. When you walk in someone always stands up to greet you when you need to check in. I definitely would recommend this location.
This was my first professional massage, and Kristopher made it an exceptional experience. From the moment I arrived, the staff was welcoming, the facility was clean and relaxing, and Kris thoroughly explained the process. He was knowledgeable, attentive, respectful, and made me feel completely comfortable while focusing on all of my problem areas. The calming atmosphere and his skillful technique made for an unforgettable experience. I walked out feeling so relieved. I highly recommend Christopher and will definitely be returning!
I had an amazing massage experience today! Janie did such a wonderful job and made me feel completely relaxed. The pressure was perfect. I left feeling refreshed, relaxed, and taken care of. I highly recommend Hand and Stone!!!
4750 Florida Avenue South, Lakeland, FL 33813
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
