I initially left Massey a 1-star review because I was unhappy with both the service and the results. However, after I reached out, they completely turned things around. They’ve been diligently working on my lawn, making extra efforts to bring it back to excellent condition. They’ve returned multiple times and have consistently followed up on every visit. I really appreciate their commitment and am happy to update my review to a full 5 stars.
May 2026
Shane Zellers represents your company well! He is knowledgeable & personable. He explained all the services thoroughly & with confidence. Definitely an asset to your company!
March 2026
See update at the bottom….
Lake Mary Massey office is terribly unorganized. Tech changes all the time, schedule is always messed up and they charge me when they show up and my gates locked to most of my yard. PLEASE KNOW: The people working there are always kind and trying to get it right. I have yet to figure out why it's so unorganized. I appreciate their kindness at least. The employees attitudes are what helps keep me as a customer. So hear that Massey corporate! HELP YOUR EMPLOYEES OUT BY PAYING THEM BETTER AND STOP RUNNING THEM TO DEATH. In addition, I have property in DeBary and that office is on point and amazing!
I initially left Massey a 1-star review because I was unhappy with both the service and the results.
However, after I reached out, they completely turned things around. They’ve been diligently working on my lawn, making extra efforts to bring it back to excellent condition. They’ve returned multiple times and have consistently followed up on every visit. I really appreciate their commitment and am happy to update my review to a full 5 stars.
Shane Zellers represents your company well! He is knowledgeable & personable. He explained all the services thoroughly & with confidence. Definitely an asset to your company!
See update at the bottom….
Lake Mary Massey office is terribly unorganized. Tech changes all the time, schedule is always messed up and they charge me when they show up and my gates locked to most of my yard.
PLEASE KNOW: The people working there are always kind and trying to get it right. I have yet to figure out why it's so unorganized. I appreciate their kindness at least. The employees attitudes are what helps keep me as a customer. So hear that Massey corporate! HELP YOUR EMPLOYEES OUT BY PAYING THEM BETTER AND STOP RUNNING THEM TO DEATH.
In addition, I have property in DeBary and that office is on point and amazing!
Update:... read full review