Reviews for GMC at NILES SALES AND SERVICE, INC. GMC
Write a reviewHours
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Tips
accepts credit cards free wi-fi offers military discount open to all
Ratings
Google: 2/5GMC at NILES SALES AND SERVICE, INC. GMC
3500 N Roosevelt Blvd, Key West
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My new Nissan Altima had a massive electrical malfunction while vacationing in Key West. We managed to limp into this Nissan dealer and they were outstanding. Remember we had no other way to get home Ft. Lauderdale and this was few days from Christmas. It turned out that the software was defective. But Gary, the service advisor, graciousness, concern and competence.
I can't speak for the sales department, but the service department is the reason I decided to sell my older but otherwise serviceable Cadillac CTS. They are the only repair game in town for the brands they sell, and as of fall 2022 there is currently a three month wait for service (it was similar last year). They don't bother to return phone calls, don't read the service notes you enter when you make an appointment, and "forget" to do things that were agreed to. The delayed appointment situation is bad enough for the routine stuff that can be put off, but if something catastrophic were to happen I realized I could find myself without a car for months. As my car ages the...read full review
Was looking to upgrade from my Chevy Equinox and stopped by to check out inventory on 12/9. Wasn't looking very good when I was approached by Levi, a salesman. Levi was very honest about low inventory on new cars and suggested we look at the used cars. Levi was able to find me my new ride and work a good deal on a 2019 Traverse. I couldn't be happier with my new ride. I highly recommend seeing Levi at Niles Chevy for your car needs. Thanks Levi