About Engel Coolers
Engel Coolers is a leading provider of high-performance, durable coolers and ice boxes. The company has a long history, starting in Japan and bringing its innovative products to the US in 1999. Engel is known for inventing and perfecting rotationally molded hard coolers. Customers praise Engel Coolers for their exceptional quality and performance. The coolers are reported to keep items cold for extended periods, even in extreme heat. Engel also stands out for its outstanding customer service. The company is responsive to customer inquiries and quickly resolves any issues, such as damaged products during shipping. Customers have highlighted the helpfulness and professionalism of Engel's customer service representatives. Engel is the best cooler brand out there and has excellent customer support. They go above and beyond. Engel coolers work great and are a great size.
I cannot say enough about this company & their customer service people. Paul returns phone calls & helped greatly on a major repair: took over 2 months. Extremely knowledgeable & easy to converse. Linda is also very professional: double checking with Paul, when required. Returns phone call & sends follow up emails. They are a great team: backed up by Great reliable parts & equipment.
I own 4 different refrigerators & recommend them to everyone.
I highly recommend Engel Coolers. I recently had a warranty issue and when I called Engel I actually got to talk to a real person. Linda was so pleasant, helpful and efficient with emails and information throughout the entire process. She processed my claim and shipped a new item within a week.
I have a pump that went bad after about 2 weeks of use. The following year it would no longer that a charge. Linda at customer service went above and beyond to make it right. I had a new pump in the mail a few day later. Thank you again. Tight lines 🎣