We faced a few challenges along the way, but Crystal always made me feel like she genuinely wanted me to be happy and worked hard to find solutions. I really appreciated that and look forward to working with Mercury Carpet & Flooring again.
About Mercury Carpet & Flooring
Mercury Carpet & Flooring has been in business for 53 years and emphasizes exceptional customer service as a core value. The team, led by knowledgeable staff like Cristal and George, provides helpful guidance and a variety of options for flooring projects. Customers appreciate the professionalism and responsiveness of the team, making the selection and installation process smooth and enjoyable. Installers like Felipe and Eddie are praised for their quality workmanship and friendly demeanor, completing projects efficiently. Many reviews highlight that Mercury Carpet offers competitive pricing, often beating national chains while maintaining high service standards. The staff's ability to make the process easy is often mentioned, with George coming to customers' homes with samples and measuring quickly. The installers are described as on time, clean, neat, and careful with furniture. Customers are very pleased with their new indoor/outdoor carpeting and luxury vinyl plank flooring, noting the seamless and professional experience from start to finish. Overall, Mercury Carpet & Flooring is highly recommended for their professionalism, good value, and dedication to customer satisfaction.
Reviews
Highly recommend! We had all of the carpet and tile on our first floor replaced with LVP. Our experience with Michael and the Mercury Carpet & Flooring team was amazing. They did a great job, started and finished on schedule, kept our house as clean as possible and handled everything with care. We had a very minor issue after completion and it was resolved quickly and to our satisfaction. Michael was patient and thorough in helping us pick the flooring that we absolutely love and even came by before the job started to ensure all materials were delivered and took the time to lay out the tile in the foyer to ensure we would be happy with its placement. They were not the… read full review
Loved working with John and Mercury Carpets! We received a prompt in-home consult and helpful guidance making in-store selections. They suggested taking home the flooring samples to really see the choices in various lighting which allowed for a confident purchase. They made ordering and scheduling install a breeze. Install team was experienced, efficient, and friendly. They even made my kids cute fish shapes with the left over carpet pieces. Will definitely be using again for any flooring needs!
Photos

Hours
Good to know
- parking: lot
- offers repair services
- accepts credit cards
- open to all
Location
5911 Beach Boulevard, Jacksonville, FL 32207
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