About Mercury Carpet & Flooring
Mercury Carpet & Flooring has been in business for 53 years and emphasizes exceptional customer service as a core value. The team, led by knowledgeable staff like Cristal and George, provides helpful guidance and a variety of options for flooring projects. Customers appreciate the professionalism and responsiveness of the team, making the selection and installation process smooth and enjoyable. Installers like Felipe and Eddie are praised for their quality workmanship and friendly demeanor, completing projects efficiently. Many reviews highlight that Mercury Carpet offers competitive pricing, often beating national chains while maintaining high service standards. The staff's ability to make the process easy is often mentioned, with George coming to customers' homes with samples and measuring quickly. The installers are described as on time, clean, neat, and careful with furniture. Customers are very pleased with their new indoor/outdoor carpeting and luxury vinyl plank flooring, noting the seamless and professional experience from start to finish. Overall, Mercury Carpet & Flooring is highly recommended for their professionalism, good value, and dedication to customer satisfaction.
Mercury Carpet delivered and installed for us a beautiful stair runner and matching mats on time and for a competitive price. After installation one of the mats needed to be cut down, something they did for no extra charge. Cristal has a command of materials, binding, and installation options combined with an interior designer's keen eye for color, space coordination, and cost that led us to confident choices and a quality, expertly installed finished product.
Nice family owned business with friendly, no pressure sales members who will work to get you the best product for your price point. The best reason for going with Mercury however is their installers. Eddie, (carpet) and Robert and Chance (wood installations) have the experience, skills, and attention to detail you rarely fine at any cost. I would happily recommend them to my friends.
My husband and I have been customers of Mercury Carpet & Flooring since we bought our first Jacksonville house in 2017. Then as now, Mercury’s extensive inventory, in all price ranges, and exceptional service have made us diehard fans. Everything about working with this business is a pleasure, from selection to installation. Mercury is the gold standard in custom flooring.