Reviews for Hand and Stone Massage and Facial Spa
Write a reviewHours
Monday: 9 AM - 9 PM
Tuesday: 9 AM - 9 PM
Wednesday: 9 AM - 9 PM
Thursday: 9 AM - 9 PM
Friday: 9 AM - 9 PM
Saturday: 9 AM - 8 PM
Sunday: 9 AM - 8 PM
Tips
by appointment only accepts credit cards private lot parking wheelchair accessible gender-neutral restrooms bike parking look & feel your best affordably
Ratings
Google: 3.6/5 Facebook: 4.6/5 Nextdoor: 9 ❤️Hand and Stone Massage and Facial Spa
11111 San Jose Blvd, Jacksonville
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Very disappointed with the massage I received. I booked a deep tissue massage with aromatherapy. The “massage” I received was not deep tissue or not even a normal massage. The masseuse went down my back twice very very very slow. And twice over my neck at the same pace. She did the same thing to my legs and then told me to turn over. She did not massage me AT ALL, she just rolled her hands down my back and that was it! I think she was going super slow to make the time go by faster and when she would replenish her hands with lotion it took so long. When she was done I didn’t feel relaxed or have the refreshing feel you get after a massage. I walked to the check out...read full review
I made an appointment and was assigned to Brianna for a deep tissue massage. When I walked in I could not stand up straight because of my issue. Brianna absolutely gave me a deep tissue massage and most of it was tough to take but I knew that was what I needed to be done. She knows what she is doing! I had instant relief when she was finished and my back is slowly getting better when my regular chiropractor could not get me healed. I HIGHLY recommend Hand and Stone and if you want an excellent deep tissue massage and can handle the pressure she applies definitely ask for Brianna. She comes highly recommended! I will be going back to her again!
The massage therapists are wonderful as well as the facial services. I wasn't a fan of how the office handled plan cancellations. It was eventually resolved, but after multiple phone calls. Overall who I spoke to was pleasant and for that I only have taken off a star. BE CAREFUL of that membership plan and make sure to read the fine print about cancelling or all of a sudden your card is getting multiple charges.... with that said, thank you for resolving my issue.