About Cummins Sales and Service
Reviews for Cummins Sales and Service
Write a reviewHours
Monday: 7:30AM - 5PM
Tuesday: 7:30AM - 5PM
Wednesday: 7:30AM - 5PM
Thursday: 7:30AM - 5PM
Friday: 7:30AM - 5PM
Saturday: ClosedSunday: Closed
Cummins Sales and Service, located in Jacksonville, provides expert service and repair by factory-trained technicians on all types of diesel and natural gas engines and powertrains, as well as field and shop service of Cummins Onan Power Generation equipment. The team is known for its technical support, pleasant communication, and efficient service. They maintain a large inventory of Cummins Genuine parts and allied products. Whether it's a recall repair, warranty work, or unexpected generator failure, Cummins Sales and Service offers prompt and professional service, ensuring customers are back on the road or enjoying their RV in no time.
Great experience, everyone was friendly and helpful. The tech took the time to explain in detail what the problem was. Even gave us a recommendation for a great bbq restaurant for lunch. All good and under warranty
Like many I was concerned about the high cost of Cummins service but after a recent experience with my RV, those concerns were unwarranted. For me, quality, reliability and efficiency are what I look for in RV service, which as many are now aware, you seldom find those qualities in a dealership.
My RV was dead in the driveway and towing was not an option. The service manager, Anthony, was prompt with the quote, fantastic on communicating when the parts and techs would be arriving.
Gus arrived on time and diagnosed the problem with the computer, put in a test ECM, the engine ran fine, and then he diagnosed another issue with a small part that caused all of...read full review
I was extremely impressed with the mobile service provided by Cummins of Jacksonville. My motorhome was dead in the driveway and towing was not an option. The team diagnosed a issue with my ECM, put in a test ECM to verify the problem and came back to replace the part and complete the repair, all in the same week. They were on time, with excellent communication, and I am confident that the repair was completed to the highest standards. I highly recommend Cummins of Jacksonville for any diesel repairs and service!