had to take our cat here last night, the staff, vet techs, and the vet herself, were all VERY helpful and friendly. everyone was very transparent with how long we would have to wait, and offered opinions so we didn’t have to wait in the room if we didn’t want to. the vet even took spare moments to come check in and update us while we waited. we were given a full coat estimate very quickly, and were given the opportunity to ask any questions before anything more than the initial exam and vitals were done. it was a bit of a stressful night but everyone working last night did their very best to make us feel informed, and comfortable as they could. we ended up paying… read full review
About Capital Veterinary Specialists, JAX and Animal ER
Capital Veterinary Specialists, JAX and Animal ER is dedicated to providing exceptional specialist and emergency care for cherished four-legged family members. The clinic has earned high praise from clients for their outstanding service and compassionate treatment. Upon arrival, visitors are greeted by a friendly and attentive team, always ready to help.
The clinic's expertise was highly appreciated by a pet owner seeking treatment for their dog's epilepsy. Visitors can expect understanding and empathy during stressful situations. One chihuahua owner recounted their panic when seeking help for their pet and praised the staff's compassion and honesty in addressing their concerns. Despite facing the difficult decision of pet euthanasia, the owner expressed deep gratitude for the supportive team.
Dr. McCarthy, the surgeon, spent ample time answering all questions, very kind & super intelligent. The staff was super kind & caring, explaining all the follow up/post-op care. The staff even helped their dog into the car, offering a blanket. Caring follow up calls and texts were received from the staff and the surgeon. Dr Walker and his team are absolutely the best around. Dr Walker quickly came up with a treatment plan that gave more years with their dog. The staff were always so polite and gentle. Meets the “3Cs”: Caring, Compassion, and Courteous at all levels. Donations of used towels and blankets are appreciated for rescued animals. It’s a clinic you can trust for the highest levels of care.
Reviews
My first time at this Vet. They were very caring and thorough. I found an abandoned 5 week old beautiful kitten on the side of the road in the woods outside my neighborhood. Thank God Capital is open 24/7 because it was close to 6pm and all the local vets close at 6:00. I just wanted to get him checked and they took good care of us.
Reception treated my cat and concerns with genuine concern. Vet spent quality time providing information and options based on health and finances. Costs were very high for basic services, but this is an ER. Highly recommend for emergent situations. Highly competent.
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Hours
Location
3001 Hartley Road, Jacksonville, FL 32257
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