About Lineage
Lineage is an efficient and organized business. The Jacksonville fulfillment center has a dedicated team focused on quality, productivity, and customer service. The friendly and welcoming staff provide a pleasant experience. Deliveries are typically quick, with most reviews mentioning a turnaround time of around 2 hours. The facility offers amenities for drivers, including restrooms and vending machines. The staff is praised for their great attitudes and helpfulness, making the experience smooth and hassle-free for customers. The entrance can be a bit complicated, with specific instructions for truck drivers. Visitors must follow a specific route to reach the guard station and then proceed to the shipping office near dock 7 for check-in. While the process may seem intricate, the staff, except for one rude encounter, is generally helpful in guiding customers through the process. The unloading time is reported to be around an hour.
Truck drivers - I10(W) to ex358 turn right onto Cassat ave… dead end.. turn right onto Dignan st..go 0.4 miles turn left at Pinedale.. and follow the fence to the guard station.. after you pass the security.. you ll park on the left.. and walk to shipping office near dock door 7… no overnight parking…
I don’t know how fast they are unloading, but ms Elizabeth was very helpful guiding us with our confirmation nr.
and put some notes for our driver. Thank you for helping us
Complicated entrance and rude staff, except the lady which was cleaning the bathroom! They want you to stop at a 45* angle to check in, by doing so you are blocking the only exit out of this facility. Got yelled at by pulling up past the stop sign in order to let an exiting truck leave. After guard shack check in, must drive up to the corner of the building and park. Then walk over by dock 7 to check in. Will get a call with dock assignment. Unloading takes about an hr.