About Blue Haven Pools & Spas
Blue Haven Pools & Spas is a well-established swimming pool builder with over 60 offices across the U.S. They offer a range of services, including new inground pools, spas, and major remodels, featuring standard and custom shapes, sizes, and designs. Blue Haven specializes in high-tech features that automate pool care, conserve water and energy, and utilize chlorine-free purification methods. Customers appreciate Blue Haven's professional team, knowledgeable staff, and patient approach, especially during the design and contract process. Many customers highlight the excellent customer service, with staff going above and beyond to ensure satisfaction. They are praised for explaining the process clearly, making helpful suggestions, and guiding clients through each step. Customers value the thoroughness of the Blue Haven team, from building the pool to showing how equipment works and offering maintenance tips after project completion. Overall, Blue Haven is highly recommended for creating backyard oasis and delivering a positive experience. Despite some minor issues during the construction process, the company's commitment to resolving any problems and ensuring customer satisfaction is commendable.
I do not normally do reviews, but I feel like with the amount of money a pool costs, reviews help other first-time pool buyers, like myself and my wife, make a decision on who to ultimately go with. I know I scoured reviews for just about every pool builder in the Jacksonville, FL area before going with Bluehaven-Jacksonville. This review will be honest and fair.
Our build was not perfect by far. Maybe my wife and I were just naïve on exactly how big a pool build project was, but there were a few snags we were not expecting. Please note that construction is not perfect:
• Blue primer glue got on the side of the house and gutter-Bluehaven had it repainted...read full review
We absolutely love our pool! Many complications along the way, but Blue Haven helped us through them wasn’t their fault. It was county issues/yard issues. I worked with Tyler Green he was very on the spot returned phone call showed up when I needed him. He made the Pool experience a true joyful experience. We have just finished Pool school . Grayson Pope was the one that came to make sure all of our equipment was working. He stopped by daily. He’s the one that did pool school with us very informative very friendly.. He let us know that he’s only a phone call away. He might regret that, but he was a joy also. Now it’s just time for fun in the sun!!
With all the contractor concerns and all the pop up fly by night options for pool builders, we are so happy that we chose Blue Haven with zero regrets. It was absolutely the best choice. During initial “we need a pool” we had multiple scheduled meetings with other pool builders. We thought what a MISTAKE; but this allowed us to see what none Desirable companies are out in the mix . It immediately became extremely clear that Blue Haven is head and shoulders above everybody else. Sometimes people focus only on the price however we focused on what group of employees are going to be in our home, yard and lives for a few weeks. This leads me to my point of trust I have...read full review