About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses offers excellent customer service, with customers consistently praising the staff's helpfulness and willingness to go the extra mile. Reviewers highlight instances where staff members resolved insurance issues, provided knowledgeable advice, and created a welcoming environment. Many mention the General Manager's dedication to customer satisfaction and the "Club" membership program that can result in significant savings. The comfortable atmosphere and friendly interactions with both the doctor and reception staff contribute to a positive experience for all. Recently, Dr. Starke received high praise, with one customer declaring him the "BEST eye doctor EVER" for his impressive knowledge and care. Another reviewer commended Michele for her quick assistance in fixing broken glasses without a warranty, showing the staff's efficiency and problem-solving skills. While some customers noted challenges with phone communication, they also expressed gratitude for the help received from a pleasant staff member named Angel at the Atlantic location.
Donnell was the best. I came in with a pair of sun glasses that had an issue with its lense. He was able to get a new lense for me free of charge. He was so helpful and I will definitely be back when I need another pair of glasses!
Michele was amazing! Super helpful, kind, patient! She made the entire experience from my daughter trying on frames to insurance issues so pleasant! HIGHLY recommend this location!
Fiona at the front desk was very helpful and nice. Dr Quan did a good job examining my eyes and making sure everything was fine despite it being a long time since I last saw someone. Michele at the front was very nice and helpful as well in checking me out. Don't think twice about using them. They are great.