About American Window Products Inc
American Window Products Inc. is a reputable company based in Jacksonville, Florida, specializing in custom-sized windows and doors. With over 20 years of experience, they are known for their high-quality service and expert installation. The company employs factory-trained individuals for all installations, ensuring professional workmanship. Customers consistently praise their transparent pricing, with no hidden fees or price changes. American Window Products takes pride in their meticulous work, cleaning up after themselves and treating customers' homes with respect. Recent reviews praise the company's exceptional customer service and problem-solving abilities. The service technician, Robert, and his helper, Roberto, were determined to find a solution for the customer's defective impact glass windows, exhibiting patience, professionalism, and a laser-focused approach. Similarly, the customer service representative was praised for her exceptional communication skills and persistence in finding the right manufacturer to meet the customer's specific requirements. Customers also commend the company's timely and clean installation process, as well as the outstanding value they provide compared to other window replacement companies. The installation crew was described as top-notch, professional, and efficient, delivering excellent results. Overall, American Window Products Inc. is a trusted and reliable choice for anyone seeking top-notch window replacements.
I cannot prasie this company highly enough. I was referred by a former client and I am so glad she did! From the initial visit to the final installation, they were so easy to work with and fairly priced. The techs ( Josh and Roberto) were neat, respectful, and even helped me get difficult blinds reinstalled when I could not get them back in. Every single person I worked with, from the office staff to the techs was friendly and professional. If you need new windows these are the people to call!
Edited to add: I also received a thank you card in the mail several days after the install. Who does that anymore? Totally blown away by this gesture.
I just had the windows in my condo replaced by American Window and had a great experience. To start, the sales rep was professional and arrived in a company vehicle exactly on time. I had other company reps bid the job but none were as knowledgeable or professional. After I went to contract, the office emailed and called about every next step and worked with my schedule when the initial install date was a conflict. The installers, Chad and Jeremiah also arrived in a company truck and were real pros---polite and professional as well. I've personally heard of bad experiences from neighbors. My install went perfectly, the pricing was excellent and the finished job...read full review
I just had a 2-day installation of window replacements for my home. Randall and Chad were my installers and they did an outstanding job. They both were very patient with my endless questions. The two of them work together very well and I was particularly pleased with their attention to detail. They double and triple-checked every window to make sure that they were square, level and all mechanisms worked. When the work was completed they left my home neat as a pin. Thank you Randall and Chad for doing such a good job!!