About 904 Custom
Reviews for 904 Custom
Write a reviewHours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
904 Custom offers beautiful, hand-crafted custom gifts made in Jacksonville, Florida. The business is available online 24/7, providing personalized gifts for any person, occasion, or holiday. The customer service team is helpful and responsive, assisting customers via phone and chat. Customers have praised the high-quality products, fast delivery, and excellent communication, particularly during the busy holiday season. 904 Custom is committed to delivering exceptional customer service and unique, custom-made gifts.
Last weekend I was looking for a custom logo stamp that could be used on the bags that we deliver our cookies in. I contacted 904 Custom because I had a couple of questions and they were so helpful. I immediately placed my order. Not only was the customer service amazing, but the shipping and delivery was so fast! I am already using this stamp on orders and I love it so much! I am a customer for life!
I placed two orders with them. The 1st order was so so. The second order is horrible. On the second order, I had to email them to inquire where my order was, they put it on hold. I did not receive a response from my email so I did the live chat. I received my order within days. The items have a line down one side. I emailed them and still have not received a response. As of yet, the live chat doesn't work and you cannot call them. I am put my almost $200 because they cannot return any emails. This is the worst customer service