First Down Mortgage
“Hands‑down the best mortgage experience I’ve ever had!
I recently worked with Chad and Whitney at First Down Mortgage, and I can’t recommend them highly enough. Even though the rates they found were comparable to my credit union, I chose them because of their transparency, friendliness, and genuine care throughout the entire process.
They compared multiple rates, walked me through the pros and cons, and ultimately found the best option for my situation. They also took the time to explain terms I wasn’t familiar with, never rushed me, and made what could’ve been a stressful refinance feel surprisingly manageable.
Not to mention that they were incredibly patient and supportive when I accidentally paid for a survey through another lender. As what followed was a long ordeal of formal requests, repeated calls, and escalations to get the survey transferred - and through every step, Chad and Whitney checked in, reassured me, and made me feel like I had true experts in my corner.
The outcome was outstanding - and the closing was wicked fast!
If you want a team that treats you like a human being, advocates for you, and delivers both great service and great rates, First Down Mortgage is the one. I’d work with Chad and Whitney again in a heartbeat!”
