Good customer service and take care of pets quick, love it
Debrah Vaughn
Sep 2024
Took my dog here when he passed away and I paid for his ashes nothing was explained to me on what I would be receiving I was told his Ashes and a few paw prints and what I got was horrible….. I when I called to understand what I got wasn’t what I was expecting the lady was rude and put me on hold for a long time then I called back and she said I’ll hang up on you and did. This place is not a place of business at all and would never recommend this is what I got horrible don’t trust your beloved pet with this place
Jeannette Cordoba
Sep 2024
I'm so happy, I discovered English Plaza for my grand-kitten, we were so nervous, because the family was traveling and needed boarding for our baby, everyone kept demanding so much, and the moment I called I was put at ease, and everyone is so nice, we were kept up to date as much as they could on a daily basis.
Maribelle Mike
Sep 2024
Always the best!
Krysthyna Infante
Aug 2024
I want to say that I am very disappointed with my current boarding experience with them. I have boarded my cat Momo at English previously and it was great, but after this weekend, I will not be boarding her here anymore. Since I work very far from the English, I asked my mother to pick up my cat. She called me stating that the staff were trying to contact me the whole weekend to let me know that Momo had soft stool and they were going to give her a medication. They did not contact me at all; I have no missing calls, no voicemails, no emails. They stated that they gave her medication, but I was not aware nor gave authorization to do so. The guy on the phone kept insisting that they tried to contact me, but even with an emergency contact provided, I have no trail that they did. Once my mother hung up, I called to see what was the issue myself, and the best that they could give me is "We must've confused Momo with another cat, since there is another cat being boarded." I still do not have answers to what happened. To top it off, they wanted to charge me an additional $120 for administering medications that, 1. I did not authorize and 2. Don't event know if they actually administered it. they also claimed that she has parasites, but didn't provide any test results...
T. James
Jul 2024
The staff is Absolutely Wonderful - Thank you so much for being such a Great Team!
Reyna Velasquez
Very good service
Deedee Benninger
Ty for your help❤️
Diana G
Great customer service and affordable
Vivian Rodriguez
Great office and MD
Ashley Rodriguez
Good customer service and take care of pets quick, love it
Debrah Vaughn
Took my dog here when he passed away and I paid for his ashes nothing was explained to me on what I would be receiving I was told his Ashes and a few paw prints and what I got was horrible….. I when I called to understand what I got wasn’t what I was expecting the lady was rude and put me on hold for a long time then I called back and she said I’ll hang up on you and did. This place is not a place of business at all and would never recommend this is what I got horrible don’t trust your beloved pet with this place
Jeannette Cordoba
I'm so happy, I discovered English Plaza for my grand-kitten, we were so nervous, because the family was traveling and needed boarding for our baby, everyone kept demanding so much, and the moment I called I was put at ease, and everyone is so nice, we were kept up to date as much as they could on a daily basis.
Maribelle Mike
Always the best!
Krysthyna Infante
I want to say that I am very disappointed with my current boarding experience with them. I have boarded my cat Momo at English previously and it was great, but after this weekend, I will not be boarding her here anymore. Since I work very far from the English, I asked my mother to pick up my cat. She called me stating that the staff were trying to contact me the whole weekend to let me know that Momo had soft stool and they were going to give her a medication. They did not contact me at all; I have no missing calls, no voicemails, no emails. They stated that they gave her medication, but I was not aware nor gave authorization to do so. The guy on the phone kept insisting that they tried to contact me, but even with an emergency contact provided, I have no trail that they did. Once my mother hung up, I called to see what was the issue myself, and the best that they could give me is "We must've confused Momo with another cat, since there is another cat being boarded." I still do not have answers to what happened. To top it off, they wanted to charge me an additional $120 for administering medications that, 1. I did not authorize and 2. Don't event know if they actually administered it. they also claimed that she has parasites, but didn't provide any test results...
T. James
The staff is Absolutely Wonderful - Thank you so much for being such a Great Team!