About English Plaza Animal Hospital
Reviews for English Plaza Animal Hospital
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parking: lot, free open to all wheelchair accessible
English Plaza Animal Hospital is dedicated to the well-being of pets, treating them like family. Their goal is to be a partner in keeping pets physically and mentally healthy, so owners can enjoy many happy years with their companions. The hospital offers efficient and welcoming service, accommodating urgent needs like walk-ins. Patients praise the friendly staff, including receptionists, veterinarians, and technicians, for their professionalism, patience, and clear communication. The hospital's commitment to excellent care, including follow-up calls, has earned it high ratings from satisfied pet owners. Many pet owners have shared positive experiences, noting that staff genuinely care about the animals. Whether for routine visits, boarding, or addressing health concerns, the staff’s kindness and dedication are evident. Visitors also appreciate the importance of patience and manners, understanding that respect is mutual and staff are there to help both pets and owners.
I'm so happy, I discovered English Plaza for my grand-kitten, we were so nervous, because the family was traveling and needed boarding for our baby, everyone kept demanding so much, and the moment I called I was put at ease, and everyone is so nice, we were kept up to date as much as they could on a daily basis.
I’m very happy with my experience here. I took my cat because she was loosing weight and not as bubbly as she normally is. With that test and exams done they were able to determine a cause and quickly began treatment. She is now back to her normal self and I’m so glad I took her here to get help.
I'm really confused with these reviews. I personally have seen for my own eyes how much they care about the animals. I have even used their boarding. I'm not saying everyone that wrote a review doesn't have some reason to feel a certain way. For example, some customers walk in to places being very rude or with an entitled attitude. The staff is also human and some pet owners walk in like their pet is the only one is the world. You get what you give off. the customer is not always right and respect goes both ways. Just because they work there doesn't mean they are there to serve you and make you feel all warm and fuzzy inside. My dogs have been going there for years and I've never had an issue. One employee actually thanked me for being so nice and understanding because they had an emergency and I needed to wait. Have patience people, have manners and treat people how you want them to treat you.