Came here for years to renew my work authorization permit. I went to another immigration agency to renew my work authorization card and I found out this agency has been filing my paperwork with the wrong date of birth! So not only do they not respect their appointment times, they file their client's important documents incorrectly!———-I came here for years to renew my work authorization permit. I went to another immigration agency to renew my work authorization card and discovered that this agency has been submitting my paperwork with the wrong date of birth. So not only do they not respect their appointment times, but they file their clients' important... read full review
January 2022
Marta and Patricia are extremely unprofessional. Unwilling to communicate with each other to ensure a quality customer experience. Does not value appointment time and will have you waiting two hours for a procedure that takes 10-15 minutes. Furthermore, based on my own personal experience, Marta is extremely rude and aggressive when I’ve asked her questions on the phone. If you value your time and professionalism, I recommend going somewhere. I am not the kind of person to go out of my way to leave bad reviews. However, after today’s experience, it’s safe to say I will never be stepping foot into their agency again.
December 2021
Marta and Patricia are extremely unprofessional. Unwilling to communicate with each other to ensure a quality customer experience. Does not value appointment time and will have you waiting two hours for a procedure that takes 10-15 minutes. Furthermore, based on my own personal experience, Marta is extremely rude and aggressive when I’ve asked her questions on the phone. If you value your time and professionalism, I recommend going somewhere. I am not the kind of person to go out of my way to leave bad reviews. However, after today’s experience, it’s safe to say I will never be stepping foot into their agency again.
Came here for years to renew my work authorization permit. I went to another immigration agency to renew my work authorization card and I found out this agency has been filing my paperwork with the wrong date of birth! So not only do they not respect their appointment times, they file their client's important documents incorrectly!———-I came here for years to renew my work authorization permit. I went to another immigration agency to renew my work authorization card and discovered that this agency has been submitting my paperwork with the wrong date of birth. So not only do they not respect their appointment times, but they file their clients' important... read full review
Marta and Patricia are extremely unprofessional. Unwilling to communicate with each other to ensure a quality customer experience. Does not value appointment time and will have you waiting two hours for a procedure that takes 10-15 minutes. Furthermore, based on my own personal experience, Marta is extremely rude and aggressive when I’ve asked her questions on the phone. If you value your time and professionalism, I recommend going somewhere. I am not the kind of person to go out of my way to leave bad reviews. However, after today’s experience, it’s safe to say I will never be stepping foot into their agency again.
Marta and Patricia are extremely unprofessional. Unwilling to communicate with each other to ensure a quality customer experience. Does not value appointment time and will have you waiting two hours for a procedure that takes 10-15 minutes. Furthermore, based on my own personal experience, Marta is extremely rude and aggressive when I’ve asked her questions on the phone. If you value your time and professionalism, I recommend going somewhere. I am not the kind of person to go out of my way to leave bad reviews. However, after today’s experience, it’s safe to say I will never be stepping foot into their agency again.