Madrid Rain Gutters

Feb 2023

I Spoke to Marcos back in August 2022 for installation of gutters for the house. Everything went great and smooth. Payment was made in full and I upgraded to rain chain links for the house. It was all installed within weeks of approval. 1-2 weeks after install it was raining considerably and the rain chain links were not working well and I paid a upgrade premium for it. I immediately requested to have them replaced to the cheaper downspout option so the gutters work effectively (not asking for a refund just to change) communication there after was poor. I did not get a response or follow up until December. Today February 3, 2023. 5 months later I am finally getting the...read full review

Oct 2021

This company does not stand by their work or warranty. Had leaks plus the gutters were not installed correctly. No slight decline to allow water to flow down and out. Mold every where. ******** kept telling us he will send someone when he has work in the area. This went on for months.

Sep 2021

My rain gutters were installed about a year ago by Madrid Rain Gutters. At the time I signed the contract with them they were very nice and punctual in doing their work. Due to the heavy rains and strong winds, one of my gutters is coming loose. I called them to schedule an appointment to come out to repair the gutter last week. Marco Madrid, the owner of the company, answered the phone and said he would call me back. I waited a day and he never called. Then I called again and he told me that they were going to come last Wednesday but they never showed up. I calle back about five times and have left them messages because now they do not pick up the phone. Apparently,...read full review