The scheduler is not always truthful about what is happening at least that is how i feel for instance when I request someone to come that is not so young and also has experience with certain things so yeah I have gotten 2 girls so far that are in their early 20s but one of the girls was very good and for some reason if I asked for them to come back to hear 👂 that they are unavailable and I give up too a week notice but sometimes they can’t seem to find anyone to fill up until the last minute and also sometimes the girls are not very experienced and are way too young to be doing this kind of care they are better off just being like companionship to keep someone to conversation with and I personally need like a nurse 👩⚕️ but oh well I really think that the staff and company should really look into to see if these employees even have education or certification that are legit and not false I really hope that they can get it together I will give them one more chance so far 2 strikes but I will try again anyway so far only one girl was experienced and great but some of the girls are very friendly but just not experienced to do what Is required they are more like to keep you company I hope that they can step up their game we will see
Stephanie Filauro
Feb 2025
We have been working w BrightStar Care for almost four years. The director, support staff, and nurses are professional, reliable, accessible and truly care about their patients. We have loved the nurses we have met through this agency, and most importantly, so has our young daughter.
Khristina Henriquez St Juste
Feb 2025
Brightstar care helped my mother with daily activities. They were very attentive to any new demand. The process to get started was easy and efficient. I highly recommend them for assistance within the home.
Lynette Meglio
Oct 2023
Brightstar Care was amazing! Support was delivered quickly and all care providers were exceptional. I would definitely use again if needed.
Jordan Paul
Oct 2023
Cynthia and the team and Brightstar Care Of Wellington are fantastic. Knowledgeable, compassionate, prompt and reliable. I can’t say enough about the nursing and home health care assistance they have provided to my family in a variety of instances. I highly recommend!
Mary Fayet
May 2023
Having to seek a pediatric nurse, was not an easy task. Once I found BrightStar, they took care of everything. They were caring and professional. I cannot thank Cindy and her amazing team enough for all their assistance.
marc parker
May 2023
wow what service we received! we were left in a desperate situation when our caregiver didn't show up. brightstar wellington stepped right up and said they would get the time we needed service covered. they always answer their phone and we are so grateful to them. you can depend on this company.
Steve Klein
May 2023
We were using another agency that became compromised in fraudulent billing practices with my sister who was overseeing the care and so very quickly we had to find another agency when I was appointed sole guardian of my Mother. The financial guardian for Mom had previously worked with Brightstar Care of Wellington-Palm Beach & so he reached out to them on an emergency basis as my Mom needs 24 hour nurse care in her home. While it is not their specific area, they agreed to assist & bail us out knowing it would be temporary until we could find another agency or until Mom could possibly be placed in a skilled nursing facility. While the agreement has gone on longer than we both thought & will come to an end shortly, I couldn't have been happier with their service & dedication at all hours of the day & night.While I was dealing with a very unusual and difficult situation with other family and while there were some kinks we managed to work them out in a professional manner. It would have been quite easy to have more managerial issues, but Cynthia Fortney early on understood my family dynamics and rallied her nurses around the proper protocol and adherence to the direction I needed to go in, especially with my sister & her husband who continue to live in Mom's house and although was removed as guardian, still tried to rule the roost with her husband.Cynthia was tireless and did not quit working until any issue was resolved and with the difficult dynamics my unique situation created she was truly amazing, kept in constant contact with me but we are now working on alternative solutions for mom.Cynthia who manages the staff & owner Nicolas Matzirakis had many conversations with me to try to control the situation my sister was creating & to be quite honest every time I heard from one of them I thought they would be telling me they were resigning. This never ever came up. Instead they were troopers working on behalf of my Mom & I and went above and beyond to make sure Mom got the best proper care. While they may be a little more expensive than other agencies, they were providing a higher level of care and had to deal with not only the issues with my sister, but mom has oxygen, a colostomy bag, a urinary catheter & a feeding tube, so the care is very complex. They also provided the necessary laundry mom needed and informed me of inventory supplies I needed to order from a workbook file I created. I highly recommend this agency and can't say enough as they truly shine.
Allan _Amayah TvChanel
May 2023
Worse experience working for this agency. They treat the employee like slave and they talk to them any type of way .They don’t have any respect for anyone.They only care about making money .The owner of this business is horrible.
Barbara M.
Apr 2023
A special thank you to Bright Star Home Care of Greenacres for all the help for my husbands home nursing care for the IV in home infusions. They were very prompt returning my calls and assisting in arranging the care with the insurance and the medical supply company. A special thank you to Katie and Cindy and the exceptional nurses they assigned to us.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Richard Brown
The scheduler is not always truthful about what is happening at least that is how i feel for instance when I request someone to come that is not so young and also has experience with certain things so yeah I have gotten 2 girls so far that are in their early 20s but one of the girls was very good and for some reason if I asked for them to come back to hear 👂 that they are unavailable and I give up too a week notice but sometimes they can’t seem to find anyone to fill up until the last minute and also sometimes the girls are not very experienced and are way too young to be doing this kind of care they are better off just being like companionship to keep someone to conversation with and I personally need like a nurse 👩⚕️ but oh well I really think that the staff and company should really look into to see if these employees even have education or certification that are legit and not false I really hope that they can get it together I will give them one more chance so far 2 strikes but I will try again anyway so far only one girl was experienced and great but some of the girls are very friendly but just not experienced to do what Is required they are more like to keep you company I hope that they can step up their game we will see
Stephanie Filauro
We have been working w BrightStar Care for almost four years. The director, support staff, and nurses are professional, reliable, accessible and truly care about their patients. We have loved the nurses we have met through this agency, and most importantly, so has our young daughter.
Khristina Henriquez St Juste
Brightstar care helped my mother with daily activities. They were very attentive to any new demand. The process to get started was easy and efficient. I highly recommend them for assistance within the home.
Lynette Meglio
Brightstar Care was amazing! Support was delivered quickly and all care providers were exceptional. I would definitely use again if needed.
Jordan Paul
Cynthia and the team and Brightstar Care Of Wellington are fantastic. Knowledgeable, compassionate, prompt and reliable. I can’t say enough about the nursing and home health care assistance they have provided to my family in a variety of instances. I highly recommend!
Mary Fayet
Having to seek a pediatric nurse, was not an easy task. Once I found BrightStar, they took care of everything. They were caring and professional. I cannot thank Cindy and her amazing team enough for all their assistance.
marc parker
wow what service we received! we were left in a desperate situation when our caregiver didn't show up. brightstar wellington stepped right up and said they would get the time we needed service covered. they always answer their phone and we are so grateful to them. you can depend on this company.
Steve Klein
We were using another agency that became compromised in fraudulent billing practices with my sister who was overseeing the care and so very quickly we had to find another agency when I was appointed sole guardian of my Mother. The financial guardian for Mom had previously worked with Brightstar Care of Wellington-Palm Beach & so he reached out to them on an emergency basis as my Mom needs 24 hour nurse care in her home. While it is not their specific area, they agreed to assist & bail us out knowing it would be temporary until we could find another agency or until Mom could possibly be placed in a skilled nursing facility. While the agreement has gone on longer than we both thought & will come to an end shortly, I couldn't have been happier with their service & dedication at all hours of the day & night.While I was dealing with a very unusual and difficult situation with other family and while there were some kinks we managed to work them out in a professional manner. It would have been quite easy to have more managerial issues, but Cynthia Fortney early on understood my family dynamics and rallied her nurses around the proper protocol and adherence to the direction I needed to go in, especially with my sister & her husband who continue to live in Mom's house and although was removed as guardian, still tried to rule the roost with her husband.Cynthia was tireless and did not quit working until any issue was resolved and with the difficult dynamics my unique situation created she was truly amazing, kept in constant contact with me but we are now working on alternative solutions for mom.Cynthia who manages the staff & owner Nicolas Matzirakis had many conversations with me to try to control the situation my sister was creating & to be quite honest every time I heard from one of them I thought they would be telling me they were resigning. This never ever came up. Instead they were troopers working on behalf of my Mom & I and went above and beyond to make sure Mom got the best proper care. While they may be a little more expensive than other agencies, they were providing a higher level of care and had to deal with not only the issues with my sister, but mom has oxygen, a colostomy bag, a urinary catheter & a feeding tube, so the care is very complex. They also provided the necessary laundry mom needed and informed me of inventory supplies I needed to order from a workbook file I created. I highly recommend this agency and can't say enough as they truly shine.
Allan _Amayah TvChanel
Worse experience working for this agency. They treat the employee like slave and they talk to them any type of way .They don’t have any respect for anyone.They only care about making money .The owner of this business is horrible.
Barbara M.
A special thank you to Bright Star Home Care of Greenacres for all the help for my husbands home nursing care for the IV in home infusions. They were very prompt returning my calls and assisting in arranging the care with the insurance and the medical supply company. A special thank you to Katie and Cindy and the exceptional nurses they assigned to us.