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i called them at 4 they told me the tech was in Melbourne that I was the next customer. they never showed up. I called at 5.20 their AI answered. never heard from them again. horible experience. picture of the AC leaving this morning. this is after they supposably fixed it
7/29/25 Avoid this company! They have terrible customer service and terrible service technicians. We had an issue with our upstairs ac so they came out yesterday. They were here for over 2hrs and I paid over $500 and they claimed the problem was fixed. Well little did I know it wasn't. Our upstairs was over 80° and never cool down. When my husband came home he opened the ac closet to look inside and found that the ac is now leaking water and flooding our closet. (It was never leaking before) So we called the company back and they said they will have someone out around 5pm. We figured this was normal for them to work after 5pm due to them claiming to be 24 hrs. Well... read full review
Andrew and William were the only guys that did a great job cleaning our air conditioner. I would prefer them be the only ones that come out to service it thank you Phyllis Thompson.