About Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa is known for providing high-quality massage and facial services at affordable prices. The spa, open seven days a week with extended hours, aims to make these services accessible to everyone. Customers have praised the expertise and accommodating nature of the massage therapists, including Cheena, who has over 30 years of experience. They describe her massages as relaxing and effective at relieving pain and tension. Cheena's friendly and professional demeanor has been noted, along with the helpfulness of the spa's staff. Recent reviews highlight the amazing front desk staff, including Melina, McKenna, and Delaney, who create a welcoming environment. The Swedish full body massage with hot Himalayan stones remains a popular choice, and other therapists, like Micah and Katie, have also received high praise for their skills. The atmosphere is relaxing, with clean rooms, heated beds, and soft music, making clients feel comfortable. While some customers have mentioned that communication can be improved, many clients are eager to return and sign up for memberships after their visits. Overall, the spa continues to be a well-loved place for quality massages and facials.
The front desk staff Melina, McKenna and Delaney are absolutely amazing. They made me and the environment feel so welcoming soon as I stepped in the door. They explained everything to me, including how to join and become a member. My massage therapist Micah and esthetician Cali we’re very helpful and were the best of the best. They both explained everything before doing anything. They made sure that I was comfortable as this was my very first time getting a full body massage and a facial. they made the environment so comfortable. The beds were heated to my liking which made my body feel relaxed even more. The whole entire building was very very clean. I loved the cleanliness...read full review
Katie was great. She adjusted her massage pressure to meet my needs, firm on my shoulders and light pressure on my calf’s. One of the best massages I’ve had in a while. Looking forward to next time.
The front desk staff at Hand & Stone are always so nice and professional, which makes every visit a welcoming experience. My massages with Janakai are consistently excellent—he really listens when I mention problem areas or tough knots. Between his advice and massages, he has practically cured my chronic back pain. I would recommend him to anyone without hesitation!
On the other hand, I’ve only tried a facial here once and unfortunately it wasn’t a great experience. The esthetician I saw wasn’t very helpful, and after the products she used burned my face, she tried to upsell me on a cooling product instead of addressing the issue.
Overall, I’ll...read full review