From Concierge Home Care
At Concierge Home Care, we believe that with the right support, seniors can live happily and safely in their homes. We are passionate about improving the lives of seniors by providing Personalized Home Healthcare services to nearly all areas of Florida. Our services assist seniors with management of their illnesses while optimizing their healthy behaviors to allow them to remain in their homes for as long as possible. All of our in-home nurses and healthcare professionals are fully-trained and here to help. Our comprehensive, holistic and multi-disciplinary approach has been shown to significantly improve the quality of life for our clients and their families.
My wife is in an Alzheimer’s care facility. Concierge has been overly aggressive to get me to use their services. The have missed a meeting and tried to make contact with my son who is a secondary emergency contact. I have written a letter asking them to stop all contact. This month the Medicare billing statement shows over $1,300 in charges billed to Medicare, all unauthorized. I have no trust in them.
Was kicked out of a clients home for being a queer person and the client noticed but the agency knew and still sent me there, and now this agency is just ignoring me and refusing to give me hours and it's been a week. I was told that was the issue by the client, so there's no assumption there. This company provides subpar communication with their caregivers and that creates issues in care. They knew the client had a preference in race, lifestyle, and religion for their care giver and didn't tell me anything before I went there about potential problems which is fantastically dangerous and caused me to be put in a terrible position in which I was asked inappropriate intrusive...read full review
My family and I highly recommend Concierge Home Care in Gainesville, FL. From our initial consultation with Penny to the outstanding care provided to our elderly father with advanced Alzheimer’s, we were treated with the utmost care, compassion, and respect. The in-home care provided allowed us to have a few cherished moments with Dad before he was transferred to an inpatient hospice facility. A special shout-out and sincere thanks to our caregivers, C’iara, Kyesha, Angela, and Chastity, for their patience and understanding during a difficult time for our family.