We live in central Florida. When our AC went out 2 days ago, we called Munn's because they had put the unit in 7 years ago.
They called back in about a half hour and scheduled the mechanic about one hour later. He arrived on time. Unfortunately he didn't have the part. Approximate cost $5k. He offered and we gladly accepted a room ac so we could sleep that night.
We called immediately the next day. The person answering the phone had already arranged to take an old part out of another unit so we could have AC the entire 5 - 10 days it was expect it would take the new part. The mechanic arrived on schedule and he had our AC up and running before noon.
I don't like to post much on social media, but this Munn's timely and proactive service was so outstanding that I felt I must let you know.
Losing AC in Florida in the summer is a nightmare. Munn's took great great care of us.
About Munn's Sales & Service, Inc.
Munn's Sales & Service, Inc. is a reputable HVAC company that provides excellent service and maintenance for its customers. Their technicians are highly skilled and thorough in their work, quickly identifying and resolving any issues with the customers' heating and cooling systems. The company's office staff is also commended for their professionalism and attention to detail, ensuring a smooth and satisfactory experience for the customers. Despite the high demand for their services, Munn's Sales & Service, Inc. is known for its great employees and wonderful customer service.
Customers praise the technicians, such as Krystian and Edgar, for their expertise, professionalism, and friendly demeanor. They are described as courteous, efficient, and competent, going the extra mile to explain the work and educate customers about their HVAC systems. The company is also recognized for its timely response, ensuring customers' comfort and avoiding inconveniences like having to spend the night in a hotel.
Reviews
Nick was excellent. He was knowledgeable and efficient and unfortunately had to work in the rain. He identified a failing capacitor and replaced it. I’m a long time Munn’s client.
Munn's is the best service company I have ever encountered in my lifetime. I have had multiple A/C issues in my 11 years here and no matter what day or what time I call them, they are at my house fixing the problem well within 2 hours. Unfortunately I need a new system and the salesman was at my house within an hour of the serviceman. I purchased a whole new unit with a 10 yr parts and labor warranty. They also provided me with a loaner A/C unit until they are able to replace the unit in 5 days which includes a 3 day holiday weekend.
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Hours
Good to know
- accepts credit cards
Location
2135 US-441, Fruitland Park, FL 34731
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