About Mazda of Fort Myers Service Department
Mazda of Fort Myers Service Department is committed to providing exceptional service to its customers. The highly qualified technicians are dedicated to maintaining top-tier customer service, ensuring that all vehicles, new and pre-owned, receive the best care possible. Customers have praised the service department for its excellent customer service, with technicians and advisors going above and beyond to address concerns and resolve issues. The service department is led by Nate, the service manager, who is described as an excellent people person, caring about the customers and always having a smile on his face. Customers' advisor, Winston, is also praised for his dedication to helping and ensuring everything is done professionally. Additionally, customers have had great experiences with Jason, another advisor, who has been commended for his responsiveness, the availability of rental cars, and his ability to identify and resolve issues quickly, such as a leaking radiator. The service department's focus on customer satisfaction and attention to detail has made it a reliable choice for Mazda owners in the area.
Sasha in Service was AWESOME! I brought my CX-5 in for a steering column issue, and she went above and beyond to make sure everything was handled properly. She stayed after hours to ensure I got my car back the same day, and kept me updated throughout the entire process.
The whole team is professional and honest - I never felt pressured to make unnecessary repairs. They also took care of my coolant flush, oil change, and differential service while I was there.
So long as I own a Mazda, I will be coming to this location for maintenance and repairs - even if it is 1.5 hours away from home! Highly recommend asking for Saysha if you need service work done.
I took my 2017 Mazda 6 to Mazda of fort myers for routine maintenance. Marko inside then helped me figure out some underlying problems with the vehicle through my warranty. I appreciate the help from everyone.
I’ve always had great experiences at Mazda Fort Myers Nate the service manager is an excellent people. Person cares about the customers always has a smile on his face always looking to help make sure everything gets done. Professionally and Winston. My advisor is awesome. Always looking to help always getting me in and out of there nothing but the best, highly recommend I wish all service departments are like this