Closet Factory is a well-established business with over 37 years of experience in creating custom closets and built-in organization systems for the entire house. They offer free in-home or virtual design consultations, where customers work closely with expert designers to develop a unique 3D design that fits their needs, style preferences, and budget. The process involves listening carefully to customer needs, making suggestions, and designing with attention to detail. The designers are professional, patient, and easy to work with, ensuring the customer feels comfortable and satisfied throughout.
Customers praise the quick turnaround from inquiry to installation, often only about a week, which is faster than many other companies. The installers are described as friendly, neat, and thorough—they clean up after completing the work and take pride in their craftsmanship. The materials used are high quality, and the lifetime warranty adds extra confidence. Overall, Closet Factory provides a personalized experience with excellent service, delivering stylish and functional closets that meet individual needs.
This review is from a retired professional still licensed in Florida, with over 50 years of engineering, design and construction experience. We desired a new shelving system to be designed for and installed in a kitchen pantry in our home. Not a large area, but with very complicated dimensions due to its location under an L-shaped staircase. We wanted maximum efficient use of the pantry space. Every aspect of Closet Factory's staff was terrific--professional, skilled, attentive, conscientious, reliable, and respectful. This is not the place to publish names, but I have made all this known to their owners and management. The design professional that initially visited our home listened to our description of what we wanted, made measurements, added their personal touch, created the perfect design on their laptop as we had described, and reviewed costs with us. No delay, no multiple contacts, no hand sketches, no scratch pads, just state-of-the-art professionalism. We had several other firms visit and did our due diligence. Closet Factory's price was competitive. No other firm compared to Closet Factory's obvious professional and technical prowess. We executed our agreement with Closet Factory, a second person visited to verify dimensions, we finalized the design, and the fabrication of our system went into the production queue. The final installation date was even sooner than originally anticipated. The installation crew was timely and neat, and the work was professionally performed. Every aspect of the entire process was performed solely by Closet Factory staff. I spent my career in the construction industry. I have seen the good, the bad and the ugly. I put all aspects of my experience with Closet Factory among those of the top firms I have worked with in my career.
Mar 2024
5.0★★★★★
Designer Heather and installer Frank have both done a wonderful job. Love the designs and functionality. Gives us a ton more storage in our Utility room
Aug 2026
5.0★★★★★
Wonderful job for a walk in closet installation almost 5 yrs ago and today a terrific service by Eddie, one of the installers who came by to adjust a door. He was so professional, courteous, calm, dedicated to his craft and takes pride in doing a job well. He checked all my other doors and drawers and adjusted where it was needed and left everything spotless.
The receptionist was so friendly and helpful and responsive even after so much time after installation. This store really stands behind its quality. Even California Closet co that’s far more expensive was not as responsive as this store. Highly recommend this place for custom work.
