Andre was extremely professional. Knew exactly what was wrong with my microwave when he arrived for my 2nd appointment 30 days later. Unfortunately the representative that came prior misdiagnosed my problem with my microwave which resulted in me waiting over 30 days for parts to show up. Anytime I have anything done with my appliances I will request to have Andre come to my home.
October 2024
Rating is an average of: 1) Service rating of 5 I was able to schedule an appointment within 24 hours of my call. The service technician was perfect and did a professional job.
2) Price rating of 1 The repair required a $26 part and less than 15 minutes of time. I was charged $420! Totally ridiculous! I would not use them again!
August 2024
David proactively kept in touch prior to arrival to perform our service. He quickly diagnosed the issue and was able to quickly and effectively resolve the issue. David is kind and respectful!
Andre was extremely professional. Knew exactly what was wrong with my microwave when he arrived for my 2nd appointment 30 days later. Unfortunately the representative that came prior misdiagnosed my problem with my microwave which resulted in me waiting over 30 days for parts to show up. Anytime I have anything done with my appliances I will request to have Andre come to my home.
Rating is an average of:
1) Service rating of 5
I was able to schedule an appointment within 24 hours of my call. The service technician was perfect and did a professional job.
2) Price rating of 1
The repair required a $26 part and less than 15 minutes of time. I was charged $420! Totally ridiculous! I would not use them again!
David proactively kept in touch prior to arrival to perform our service. He quickly diagnosed the issue and was able to quickly and effectively resolve the issue. David is kind and respectful!