About Sears Appliance Repair
Sears Appliance Repair has been fixing appliances since 1956, with over 850,000 5-star reviews nationwide. Their local repair technicians can fix appliances from any brand or model, including Kenmore, GE, Samsung, and more. They offer same day/next day appointments and diagnose the issue, explain the problem, estimate costs, and repair the appliance. The technicians are said to be professional, knowledgeable, and understanding, with some going above and beyond to fix complex issues. However, some customers may find the prices to be excessively high, resulting in a negative experience. Despite this, Sears Appliance Repair offers a 90-day satisfaction guarantee, ensuring that customers are satisfied with their service. Customers have praised the excellent service provided by technician Richard, who was able to fix their washing machine and make it look like new. Another customer was happy that the technician quickly identified the source of a leak as a connecting pipe behind the machine, rather than the washer itself.
The technician was punctual, professional, and highly efficient throughout the entire service. He completed the repair with great attention to detail, and my washing machine is now working perfectly. I am extremely satisfied with the quality of the service and truly appreciate the excellent work. I would highly recommend him to others.
I had 2 prior technicians come up with 2 different repair diagnostics, both of which resulted in costly course of action. Johnny the 3rd technician found the correct problem and made the repairs at 1/3rd the price. So the high ratings is specifically due to johnny
Richard was excellent
What you need to fix is your phone service
It’s all automotive and can never get to speak to a human It’s awful and a waste of time
Also sears did not give the service guy the right service order It was suppose to say warrantee but he got it as a to be paid service
After calling sears 6 times being told I am on warrantee the repair dept never corrected there files I spoke to 6 different people and no one could help This is unacceptable I will make it my business to tell anyone thinking of getting sears warrantee about this
As for Richard he was more than excellent
Even when he tried on his phone to touch base with...read full review