This company is shady. Avoid them at all cost. We have roadside assistance with our insurance and last September my wife called for them to come out to assist her. Our insurance company called this joke of a company. The driver said he didn't have time to deal with her but they still billed our insurance company. Thieves.
Jun 2022
If I could leave negative stars I would. Currently writing this from the side of the road where I've been for 3hrs waiting on a tow. Road america cancelled my first tow because the truck that was supposed to tow me never came. I tried calling multiple times and was sent to voicemail. It wasn't until I used a different phone where my call was picked up immediately and was told that my truck wasn't coming and needed to submit a new request. My "new tow" isn't coming for another 2 hours essentially having left me stranded for almost a total of 5hrs at this point. I will never ever ever recommend this company to anyone. You should be ashamed of the service you provide.
Aug 2021
I would Not Recommend Rd., America through the Harley owners group to anyone it absolutely gave us no assistance whatsoever left us on the side of the road for four hours with a diabetic husband in 105° weather ended up having to get her bike trailer with a complete stranger who happen to offer to help us two weeks of trying to make a complaint to them they give me wrong email address is all they do is take it down on the phone and say someone will call in 1 to 2 days it's been two weeks I've called three times I still have no response from them absolutely the worst company ever do not buy it
This company is shady. Avoid them at all cost. We have roadside assistance with our insurance and last September my wife called for them to come out to assist her. Our insurance company called this joke of a company. The driver said he didn't have time to deal with her but they still billed our insurance company. Thieves.
If I could leave negative stars I would. Currently writing this from the side of the road where I've been for 3hrs waiting on a tow. Road america cancelled my first tow because the truck that was supposed to tow me never came. I tried calling multiple times and was sent to voicemail. It wasn't until I used a different phone where my call was picked up immediately and was told that my truck wasn't coming and needed to submit a new request. My "new tow" isn't coming for another 2 hours essentially having left me stranded for almost a total of 5hrs at this point. I will never ever ever recommend this company to anyone. You should be ashamed of the service you provide.
I would Not Recommend Rd., America through the Harley owners group to anyone it absolutely gave us no assistance whatsoever left us on the side of the road for four hours with a diabetic husband in 105° weather ended up having to get her bike trailer with a complete stranger who happen to offer to help us two weeks of trying to make a complaint to them they give me wrong email address is all they do is take it down on the phone and say someone will call in 1 to 2 days it's been two weeks I've called three times I still have no response from them absolutely the worst company ever do not buy it