About ECW Network & IT Solutions - Managed IT, Cloud, and Cybersecurity Services
ECW Network & IT Solutions is a leading, locally owned and operated Managed IT Service Provider (MSP) headquartered in Deerfield Beach, FL, serving clients across Broward County, the nation, and internationally. The company provides specially-tailored IT services and support, including managed IT services, outsourced IT solutions, cloud solutions, cybersecurity systems, and IT consulting. Reviews consistently highlight an excellent, knowledgeable, reliable, and responsive team of highly skilled and certified IT professionals. The staff is recognized for providing truly exceptional, five-star service, often going above and beyond. They handle advanced, difficult, hairy, and time-sensitive problems with remarkable professionalism, composure, and a positive attitude. The team is praised for being efficient, steady, confident, patient, incredibly thorough, and clear in communication, making stressful situations feel manageable. Their follow-up and problem-solving are described as top-notch, turning what could be frustrating experiences into positive ones. Clients affirm ECW is a great and excellent IT partner, highly recommending them for dependable support.
Thank you very much, Robert Avril, for your dedication and outstanding effort this afternoon. You invested nearly two hours carefully diagnosing and resolving my system issue, demonstrating strong commitment and professionalism throughout the process. Your work was truly excellent and greatly appreciated.
Today I had, not any ordinary problem, but an *advanced* problem. As someone who is no stranger to having the hairiest IT issues, I can affirm this was one of the worst. However, Miss Yessica was able to dedicate multiple hours to tirelessly try every possible solution. After she handled the first problem, I mentioned another issue that was unrelated to the problem at hand, and she was able to solve that one as well! 5 star service!
I want to take a moment to recognize Yessica from ECW Tech Support for truly exceptional service.
I came to her with multiple issues—some layered, some frustrating, all time-sensitive—and she handled every single one of them with remarkable professionalism and composure. Not only did she resolve each problem efficiently, she did so with clarity, patience, and a genuinely positive attitude that made the entire experience far better than I expected.
What stood out most was her ability to explain things clearly while moving quickly. There was no confusion, no wasted motion—just steady, confident problem-solving from start to finish. She made what could...read full review