Recently went to Serenity Nails because Hannah is there. Her skills are AMAZING and it's always a good time with her. Whether you want a silent appointment or to sit there and chat, Hannah is the best! Will definitely be back!!
April 2024
The service itself was good, but from check-in to checkout, there was so much to be desired. The appointment system is not really legitimate. When I checked in on the tablet, there was no record of my appointment. My husband booked this as a gift, but they had no idea what I was due to receive. When I mentioned that to the receptionist he said that's fine and seated me. When the nail tech arrived to set me up, she too asked what service I was there for; she handed me a menu. Then, she realized the massage chair didn't work and apologized, but made no attempt to move me to a functioning seat. So, I requested a functioning chair. Had I not asked she would have... read full review
March 2024
The best pedicure I have ever had. After a foot injury, I thought I was going to have to go to a podiatrist due to ingrown nails but wanted to get a pedicure first. Michael was amazing, he was gentle but thoroughly removed the ingrown nails, all 3 of them. He is very patient, attentive, and takes pride in his work. Vy did my manicure, she is also very personable and my nails look great.
Recently went to Serenity Nails because Hannah is there. Her skills are AMAZING and it's always a good time with her. Whether you want a silent appointment or to sit there and chat, Hannah is the best! Will definitely be back!!
The service itself was good, but from check-in to checkout, there was so much to be desired. The appointment system is not really legitimate. When I checked in on the tablet, there was no record of my appointment. My husband booked this as a gift, but they had no idea what I was due to receive. When I mentioned that to the receptionist he said that's fine and seated me. When the nail tech arrived to set me up, she too asked what service I was there for; she handed me a menu. Then, she realized the massage chair didn't work and apologized, but made no attempt to move me to a functioning seat. So, I requested a functioning chair. Had I not asked she would have... read full review
The best pedicure I have ever had. After a foot injury, I thought I was going to have to go to a podiatrist due to ingrown nails but wanted to get a pedicure first. Michael was amazing, he was gentle but thoroughly removed the ingrown nails, all 3 of them. He is very patient, attentive, and takes pride in his work. Vy did my manicure, she is also very personable and my nails look great.