Outstanding service. Called in this morning after another company I called yesterday never showed up. The MasterCraft tech showed up 2 hours after I called, he was very professional and extremely kind. He gave me 3 options for fixing my air conditioning issue. He never pushed or tried to sell me anything I didn't need. I will never use another company.
December 2020
Port Orange Utilities alerted me to a leak because of the water usage. I called Master Craft and the dispatcher provided suggestions for me finding the leak prior to their plumber coming. Because we were out of town when the leak started and we shut the water off at the house while away, I knew the leak was between the meter and the house. Following the dispatcher's guidance we were able to pin point the leak and uncover the section of pipe before the plumber arrived. When the plumber arrived he got right to work and completed the repair in about a half hour. Doug did a great job making an effective repair, cleaning up afterward and even filling in the hole I dug.... read full review
Outstanding service. Called in this morning after another company I called yesterday never showed up. The MasterCraft tech showed up 2 hours after I called, he was very professional and extremely kind. He gave me 3 options for fixing my air conditioning issue. He never pushed or tried to sell me anything I didn't need. I will never use another company.
Port Orange Utilities alerted me to a leak because of the water usage. I called Master Craft and the dispatcher provided suggestions for me finding the leak prior to their plumber coming. Because we were out of town when the leak started and we shut the water off at the house while away, I knew the leak was between the meter and the house. Following the dispatcher's guidance we were able to pin point the leak and uncover the section of pipe before the plumber arrived. When the plumber arrived he got right to work and completed the repair in about a half hour. Doug did a great job making an effective repair, cleaning up afterward and even filling in the hole I dug.... read full review