I rated 2 stars because of my last 5 visits 2 were satisfactory. I get the same service every time each time I’m charged a different price by a different tech. My nails are always left rough and unfinished buffing I have to go home and finish smoothing out my the back of nails so I don’t scratch my face. The expectation of tip is my perogotuve. I work hard for my money and expect a positive experience with good attitude. Ticks not the customer job to supplement the wages of your staff pay them a livable wage so a tip is actually bonus for great service experience but an entitlement. Will not be returning to this chain salon with mediocre service entitlement technicians... read full review
February 2025
Decided to try them as I was waiting for someone. I got my eyebrows done. The tech was pleasant, however the service was mediocre. My eyebrows looked better when I do them at home. I wanted to tip on my card but it didn't offer that option. She suggested the ATM and I said no. No way was I going to take money from the ATM, to tip a mediocre job, plus pay the ATM fees on top of that. Will never go back.
December 2024
I made an appointment with Jenny. When I arrived, I was told that she left for an emergency, which is understandable but I was not informed. Someone else took care of me today and while she was very nice, she was not able to perform the service I wanted which was Gel-x. For the prices they charge, I think you should get what you ask for.
I rated 2 stars because of my last 5 visits 2 were satisfactory. I get the same service every time each time I’m charged a different price by a different tech. My nails are always left rough and unfinished buffing I have to go home and finish smoothing out my the back of nails so I don’t scratch my face. The expectation of tip is my perogotuve. I work hard for my money and expect a positive experience with good attitude. Ticks not the customer job to supplement the wages of your staff pay them a livable wage so a tip is actually bonus for great service experience but an entitlement. Will not be returning to this chain salon with mediocre service entitlement technicians... read full review
Decided to try them as I was waiting for someone. I got my eyebrows done. The tech was pleasant, however the service was mediocre. My eyebrows looked better when I do them at home. I wanted to tip on my card but it didn't offer that option. She suggested the ATM and I said no. No way was I going to take money from the ATM, to tip a mediocre job, plus pay the ATM fees on top of that. Will never go back.
I made an appointment with Jenny. When I arrived, I was told that she left for an emergency, which is understandable but I was not informed. Someone else took care of me today and while she was very nice, she was not able to perform the service I wanted which was Gel-x. For the prices they charge, I think you should get what you ask for.