About Pool Network
Reviews for Pool Network
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Pool Network is a company with over 20 years of experience providing pool solutions for both residential and commercial customers. They offer a range of services, including installation, weekly maintenance, and pool refinishing. Customers praise the company's professionalism, reliability, and quality of work. Reviewers highlight the speed and efficiency of the installation process, with some projects completed in a single day. They commend the team's skill and attention to detail, especially in tile work and plastering. Recent feedback emphasizes the exceptional customer service provided by the team, particularly from Eduardo, who was responsive and accommodating throughout various project changes. Customers express happiness with the installation of their new Pool Heater, noting excellent communication leading up to appointments and the technician's willingness to ensure they were comfortable with the new equipment. While there are mentions of a few communication gaps during the repair process, overall satisfaction with the quick resolution of issues, such as with pool pumps, remains high.
I couldn't be happier with Pool Network. For years, I relied on a previous pool service, but I eventually started receiving complaints from my tenants and neighbors about the pool's deteriorating condition. When I raised the issue with my former technician, he simply blamed the lawn service. The final straw came when he demanded more money while I was being forced to take over the maintenance myself.
Since switching to Pool Network, my pool is perfectly maintained and crystal clear. I haven't received a single complaint since they took over, and they even fixed the low salt light issue on my salt cell that was previously ignored. They show up reliably every week...read full review
Amazing company for repair and service. We just moved to Matlacha and didn’t know who to call but after researching on the internet we decided to give them a try. We had a few issues with our pool that they quickly resolved. Really happy we chose them. THEY ARE AMAZING!!
We had a new timer switch installed for our pool pump, and the service was excellent. The technician arrived on time, quickly diagnosed what was needed, and had the new timer installed and working within a couple days. Everything was explained clearly, and the work was completed professionally and efficiently. Our pool pump is now running perfectly on schedule. Highly recommend this company for reliable, knowledgeable, and prompt pool service!