They got the job done and did a good job but that is after rescheduling 3 times and then they finally came to look at it and said they would be there the next day and didn’t show then the plumber and the company both called me and scheduled different times then he still ended up being 3 hours late the next day, then after completing the job he said he would come back later and drain snake us for free but never showed up.
Mar 2013
last night i got home from work and when i pulled up water was basically pouring out of my garage. I went through my phone book and that's when I remembered I had used Mr. Rooter before so I gave them a call. The person on the phone told me how to shut off the water to the house and she also said some one would get to me right away. Dan showed up shortly after and showed me my water heater was the problem. He replaced my heater for me and helped me clean up the water in my garage! I just want to thank you so much because if it wasn't for you I would of had to pay for all this water damage!
They got the job done and did a good job but that is after rescheduling 3 times and then they finally came to look at it and said they would be there the next day and didn’t show then the plumber and the company both called me and scheduled different times then he still ended up being 3 hours late the next day, then after completing the job he said he would come back later and drain snake us for free but never showed up.
last night i got home from work and when i pulled up water was basically pouring out of my garage. I went through my phone book and that's when I remembered I had used Mr. Rooter before so I gave them a call. The person on the phone told me how to shut off the water to the house and she also said some one would get to me right away. Dan showed up shortly after and showed me my water heater was the problem. He replaced my heater for me and helped me clean up the water in my garage! I just want to thank you so much because if it wasn't for you I would of had to pay for all this water damage!