HAIRCLUB Headquarters

Aug 2022

My daughter has been a member of Hair Club for kids since she was diagnosed with Alopecia at 8 years old. Hair loss is traumatic enough an experience but, Hair club has blessed us and eased that burden tremendously. She receives excellent care and attention from stylists in our local office (Tysons Corner) and recently, we had some confusion due to staff changes. I took it up with the corporate office and our issue was remedied faster than I can cook dinner! Erin, Barbara and the team worked through the issue with my local branch and came back to me with a wonderful resolution that meets everyones needs! Barbara and Erin, took great care and Barbara's follow up with us, made everything so much nicer and easier for us. My daughter will age out of this program in the near future but truly, the corporate customer service from these ladies is what sets the bar. Beyond friendly and helpful, they were interested in her story and how we got to where we are. Clearly, they care about every customer, and their face on the company definitely shows their level of concern. They have my undying gratitude.

Mar 2022

I have been a member for a few years, since I transferred over from a company they bought out. I stuck with them through covid , no services for over 2 months, stuck through the hair shortages and after all this…. They decided it was a good time to raise prices by over 60%. No warning or heads up. Just thst for you current service we are gonna raise prices, you could choose to get less pieces and this rate is still way more then we currently paid. My advice would be to find a way to do it yourself , cause once they got you as a customer it doesn’t seem they care. It’s a shame because if they treated you right They would have a customer for life- I mean you gonna go. So where are we gonna go!?

Aug 2020

Free consultations was the reason I decided to go and check it out for my back area thinning issue, the dr came in and looked at my head and took a lot of pictures and told me about the non surgical procedure vs surgical, he said he though I didn’t need surgey as of now so I went with the topicals and just pray.