About Geek Squad
Reviews for Geek Squad
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Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 8PM
Saturday: 10AM - 8PM
Sunday: 11AM - 7PM
Geek Squad offers repair, installation, and setup services for a wide range of technology at over 1,100 Best Buy stores. Their services include computer, tablet, TV, home theater, car stereo, GPS, cell phone, and home appliance repair. Customers praise Geek Squad for their excellent customer service and patience in explaining technical issues in a simple manner. Many appreciate their ability to provide quick solutions and their willingness to help customers get the most out of their technology. Geek Squad also offers a yearly service plan that includes in-home support to ensure devices are set up correctly.
Never a bad experience when I bring my device in for service. Most recently, Lor was amazing with handling my walk in appointment. He had excellent customer service and made everything seamless. Will always return.
The place to go if you don’t understand computers. They seem to understand not everyone grew up using a computer. Very patient and explain in a simple manner. Helped me a lot. Joined the yearly service and will come to your house to make sure your stuff is set up correctly and how you want it for what you need to do.
I must take the time to compliment the team at the Boca store. I especially want to comment on the great experience I had with Cesar Ocampo. He explained fully what was wrong and my options to repair. I really needed a quick solution and I got it fixed in 1 day. Outstanding customer service and I will tell the world all about it.Than you!!!!!