Animal Hospitals in Boca Raton

“Amazingly friendly and helpful vets. We had such amazing support during the sad time of our furry friend having to leave us to go over the rainbow, to wait for us in the big grassy field“

“They deserve 5 stars if it weren't for Paola, customer service and Bernadette, Assistant Manager's service. EVERY TIME I go to Calusa it's amazing whether it's for my two pups or for my family/friends pups. If I go they always answer the phone kindly and ready to help!!! My 8 month old Bernedoodle was bleeding from his behind. I called his primary vet but he is on vacation. I was advised by his amazing assistant to contact Calusa, as this is where I go for emergencies. Typically, they are helpful immediately. Instead, I was met with such disgraceful attitude from Paola (someone with no medical experience and very little customer service) who instead stated, "If you're vet said to do nothing then do nothing." Of which he did not he is on vacation, I called a medical office for advice.. I asked to speak to someone that can help me just to know if I should bring him in or not and she just repeated her statement. Kindly, I told her every time I call I just speak to someone and they tell me if it's emergency, so I didn't waste their time or wait for vet to return, she again reiterated her statement. It turns out that Paola (on this already stressful day with my pup being sick), coincided with her Assistant Manager (who I did NOT request a call from btw) called me and left a condescending voicemail not only just to make the same statement verbatim instead of getting the proper information herself, as a manager. I understand Paola not understanding her role, but an Assistant Manager should not act this way towards clients that she has never spoke to herself. I usually never have issues this was a shocker. She apparently looked me up in the system without my consent and didn't find me (did not even have my name correct in our voicemail). I have the voicemail she left as further proof of their negligence to assist, and I can share with corporate. I would love for someone to reach out to me. Again, these two are NOT a representation of Calusa. Incredible doctors, fast help, economical!! 10/10 Will still be going to Calusa regardless of the unprofessionalism but the front staff with the exception of Cassandra I believe was her name INCREDIBLE customer service rep!! She deserves the management position. She handled herself incredibly, Paola and Bernadette would go a long way learning a thing or two from Cassandra!“

“I want to thank Dr Cindy Krane, Suzanne, Paula, Bernadette and the entire team at Calusa Veterinary Center. They have helped many cats with the Community Cat Project to get sterilized and vaccinated to help cut down on the chronic problem of stray cats in our community. Speaking for many other volunteers, we appreciate your kindness and generousity. Thank you so much !!!“

“Dr Hutson and all the staff at Compassionate Care are kind, professional, and knowledgeable. I called this morning, and got an appointment for more sick dog ? this afternoon! They took x-ray, Drew blood, etc, and did not overcharge for anything. Sent us home with some medication and reassurance... and I know there will be a follow-up call tomorrow, because that is how they do business. Very caring! ?“

“Very friendly and helpful OFFICE staff from the receptionist to The Doctor. I give y’all A 10 !!“

“Very good place, professional doctors and very polite administrative staff. It’s great that at the entrance they write on the board the names of the animals that have an appointment today. This is very nice“

“Over 10 year old Tabby, admittedly quite spoiled, needed the care of a vet. 441 with hope would help our trey. I feel confident in recommending a knowledgable very caring place to give wonderful service and help. Thank you everyone that assisted us, Lorraine, Maggie and Dr. Jay for being so nice and helpful!“

“Words cannot express our feelings about this practice. They are phenomenal. From the girls at the front , to the vet techs, to the amazing doctors ,there are just no words. I don't think anyone should go anywhere else because they're the best of the best!!!“