I had a horrible experience with this company. The communication was extremely poor, and unfortunately, the quality of services provided was even more concerning. They sent a BT to work with my son in his school setting, and I was later contacted by the school because they had serious concerns about the services being provided.
According to the school, the BT was not actively supporting my son and would simply stand by and watch when he became upset rather than providing the agreed-upon interventions and support outlined in his service plan. As a parent of a child with special needs, this was extremely upsetting and concerning. We wasted time using this company for services… read full review
Horrible company! The owner is very unprofessional and rude. They sent someone to my home who was not only untrained but their first time meeting their employee and she had no idea what to do. After the second day there was no training and they left her to figure it out on her own. I reached out to the owner and she was very unprofessional about the situation so I ended the contact.
My son had ABA therapy with this company for 5 months. The actual therapists that he saw were great and really nice. I have no complaints there at all. Unfortunately, we will no longer be able to continue with therapy. It took about a month for a prior authorization to be completed with my insurance prior to the start of therapy. No big deal at all, that stuff takes time. At that point we were told my insurance would cover his therapy. Unfortunately, we were never told that we would be responsible for a large portion of it. 5 months into therapy and we finally get the first $2000 bill that we were unprepared for. I was told that most patients pay this and that it would… read full review
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
1732a Marsh Road Ste 101, Wilmington, DE 19810
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