New Castle Health and Rehabilitation Center is a highly regarded facility known for its focus on providing quality clinical care and prioritizing the well-being of the whole patient. The center has a team of compassionate, experienced, and skilled professionals who deliver expert care, resulting in an optimal quality of life for patients.
One patient who stayed for eight weeks praised the therapy team for their exceptional support and genuine care during physical and occupational therapy. The CNA aides and nurses were also noted for their attentiveness and caring nature. The patient was so impressed that they recommended the facility to many others.
The center also received positive feedback from a family who utilized their seven-day respite care service. They were impressed with the attentiveness of the admissions director, the excellent care provided by the nursing staff, and the cleanliness of the facility. The family also appreciated the cooperation of the staff when calling for updates and felt confident in using the facility for future stays.
Visitors to the facility have noted the clean and sterile appearance, friendly and accommodating staff, and the implementation of CDC guidelines to protect residents. The center provides numerous activities for residents and ensures they are well-treated. The only drawback mentioned is the requirement to provide 1-2 hours' notice before arriving. Overall, New Castle Health and Rehabilitation Center is a commendable facility that seems to genuinely care for and provide excellent service to its residents.
The staff are nice, respectful, and treat the residents with kindness and dignity. The building is clean and well maintained, which makes it a comfortable place for residents and their families. Overall, I appreciate the way the residents are treated and would recommend this facility to others.
This is the most amazing caring facility for your loved ones to reside, while they are experiencing medical challenges. the staff and management are concerned about our loved ones, so that we can feel safe that they are good hands when we are not with them. Thank you, New Castle Health & Rehabilitation Center, for all that you have done for my brother, Mr. Paul E. Wright.
Our family had a wonderful experience during our loved one’s stay. From the moment they were admitted, the staff treated them with kindness, dignity, and compassion. The nurses, nursing assistants, therapists, dietary team, and housekeeping staff all worked together to provide excellent care.
Communication with our family was always professional and timely, and it was clear that the team genuinely cared about our loved one’s comfort, recovery, and well-being. The facility was clean, welcoming, and had a positive atmosphere.
We are truly grateful for the dedication and hard work of everyone involved in our loved one’s care. Thank you for making a difficult time… read full review
32 Buena Vista Drive, New Castle, DE 19720
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