Building Supply Depo - New Castle, DE
“I worked direclty w/ Zahid (business owner) for purchasing cabinets for my kitchen. I already had a plan/layout in hand and had an itemized list of what was needed for the project.Pros:- It's hard to beat the price for the cabinets and countertop at the quality provided- Lead times can be extremely fast- If you call Zahid directly he responds any day of week and within an hour- His staff were friendly and frequently checked back to verify everything was okayCons:- Logistics and communication are a significant challenge. Each time a delivery or assembly was scheduled I was given 4 different times and then they'd show up at none of them. I was flexible w/ timing so it wasn't a big deal, but if I wasn't I could see this being a nuisance.- Organization needs improvement. At order placement/delivery I had multiple minor issues and it took several iterations to clear up. But with fast lead times, we corrected everything before it was an issue.- Cabinet assembly had some quality control issues where many screws were oversunk, cabinets not level, panels installed backward, etc. But after bringing these to Zahid's attention they were addressed.Overall I feel working w/ Zahid was a success, but I can see the sentiment of many of the other google reviews. The materials are a great price, but the service is mostly "you get what you pay for".”
