About Custom Mechanical
Custom Mechanical, a family-owned and operated service provider, has been serving the community since 1981. They offer prompt, professional, and courteous HVAC, plumbing, and electrical services. With a reputation built on reliability, Custom Mechanical provides emergency services with quick response times. Technicians are courteous, knowledgeable, and efficient, often resolving issues within a short time frame. Customers have experienced great customer service and solid advice on repairs. Getting an appointment is timely, and service techs arrive as expected, wearing shoe covers to protect floors. Frederico arrived within 90 minutes during Labor Day weekend, getting the HVAC system running after cleaning the drainage system and correcting a drainage pipe. He is knowledgeable, helpful, and friendly. Coty Bailey handled several small plumbing jobs, including a leaking hose bib and shower control, and installed a warm water recirculating pump. Coty worked diligently, spent little time going back to the truck for tools, and all work was completed successfully.
Gardo was very polite, explained everything and answered any questions I had about our HVAC systems. He called before he arrived and took extra steps to label and identify our units. I hope he performs our HVAC check up in the fall.
I have used Custom Mechanical for my HVAC service for 6 years and have never been disappointed. They are always professional and reliable. This summer service was done by Justin and he did a great job
Excellent service prompt response and great work by the technician. My issue was when we turned on the AC the circuit breaker tripped. Called customer service said technician will call between 4 and 8 pm today. Just after 4 he called and said I am on my way. He had it fixed in no time and we have AC now.