About Metro Motor | Penn Ave Exxon
Metro Motor | Penn Ave Exxon is a highly-rated auto service and repair shop known for its exceptional customer service. Their ASE-certified technicians use the best tools to ensure your car, truck, or van is in top condition, offering services like preventative maintenance, routine maintenance, check engine light diagnostics, flat tire repair, and other vehicle repairs. The shop stands out for its commitment to customer care. They offer explanations of recommended services, concierge car pickup & delivery in nearby DC neighborhoods, and free Lyft rides to and from the shop. Customers have praised their friendly and helpful staff, particularly Manager Dontae, who has gone above and beyond to assist customers with transportation and tire deals. Metro Motor also offers competitive pricing, including $99 tires from Lancaster and Dilente, and encourages customers to check their website for coupons.
I’ve always had a good experience here. Last week, I went in for an oil change. Per usual, the team was incredibly helpful and even fixed my windshield wipers free of charge bc they were worn. That of course should not be the expectation but speaks the integrity of the operation.
Jorge and Dante were absolutely amazing. Car was towed and fixed the same day. Even arranged a Lyft to take me home and come back to get the car. Think I found my new go to repair shop. Thanks guys !
In short, they’re quick to inspect vehicle, clearly communicate issues found and cost to resolve, and most importantly actually solve the problem.
Really appreciate inspection report they text over that has a price breakdown included. They are great at taking quick phone calls to talk through high priority versus other recommendations and aren’t pushy on doing everything. It doesn’t feel like they add completely unnecessary items as we’ve passed on lower priority things and only 3 months later we’re back to fix the problem they previously flagged.