I called this place a few weeks ago to see if I could schedule an appointment because I love there stylist here. But for some reason they are temporary closed. Didn't have a great experience at the VA Drybar that I settled for.
June 2022
Updating because long story short- I finally reached them. Apparently they had overbooked and were trying to cancel/move appointments and that absolutely did not work for me since I was in DC to attend a wedding so they told me to call back Saturday morning. I did and they were just like "oh yeah, we solved the problem, you're all set." Ooook then! So I went to the appointment and it turned out they're having all sorts of staffing issues due to COVID which is not surprising and not the immediate staff's fault, but something management needs to work out. My hair turned out very nicely, the stylist seemed stressed, but I don't blame her at... read full review
May 2022
Drybar as a company is a disaster. They clearly aren't paying their people enough and their operational practices are a mess. I go to locations all over when I travel for work and I have about a 50% chance, AT BEST, of getting a blowout that was worth the time, or that starts on time. When I book with a new spot, it's only because I have no other option. Their locations feel poorly maintained and not very clean, and they often run out of products. I feel bad for the stylists honestly because I think their work environment is very chaotic. With that said, the only reason I keep my membership is because of the Dupont location. Clearly some other clients have had... read full review
I called this place a few weeks ago to see if I could schedule an appointment because I love there stylist here. But for some reason they are temporary closed. Didn't have a great experience at the VA Drybar that I settled for.
Updating because long story short- I finally reached them. Apparently they had overbooked and were trying to cancel/move appointments and that absolutely did not work for me since I was in DC to attend a wedding so they told me to call back Saturday morning. I did and they were just like "oh yeah, we solved the problem, you're all set." Ooook then! So I went to the appointment and it turned out they're having all sorts of staffing issues due to COVID which is not surprising and not the immediate staff's fault, but something management needs to work out. My hair turned out very nicely, the stylist seemed stressed, but I don't blame her at... read full review
Drybar as a company is a disaster. They clearly aren't paying their people enough and their operational practices are a mess. I go to locations all over when I travel for work and I have about a 50% chance, AT BEST, of getting a blowout that was worth the time, or that starts on time. When I book with a new spot, it's only because I have no other option. Their locations feel poorly maintained and not very clean, and they often run out of products. I feel bad for the stylists honestly because I think their work environment is very chaotic. With that said, the only reason I keep my membership is because of the Dupont location. Clearly some other clients have had... read full review